Hours of operation and alternate delivery methods ›



Academic Success Centre’s partnerships and services to support Red River College’s efforts towards Academic Continuity during COVID-19

March 31, 2020

Academic Success Centre (ASC) has joined the rest of the College community in its commitment to providing the same level of support through alternate delivery methods, in response to COVID-19.

Chani from ASC in the middle of a WebEx review workshop

WebEx review workshop with Chani Singh

With 12 weekly review sessions offered in courses such as Business Math (MATH-1051) and Managerial Accounting (ACCT-2005), our ASC Staff Tutor Chani Singh didn’t miss a beat. 

Chani launched his first Group Review Workshop for Math and Accounting students on March 17th – well before our students’ return. 

Adopting new technology and new tutoring methods overnight, Chani has engaged with up to 55 students synchronously in his WebEx content review workshops. 

In the meantime, our EAL team has been working closely with program partners to move all language and communication supports from in-person to online delivery. One success story from the first two weeks of this transition is our partnership with the International Business team.

Screenshot of online Diversity Training

Online Diversity Training in progress

Integrating new workshop and class delivery methods has been viewed as an exciting challenge, and EAL Tutor Rebecca Hiebert has delivered four synchronous workshops and several individualized support sessions to over 60 students in the International Business program.

Rebecca facilitated workshops on topics ranging from APA formatting, gender and sexual diversity awareness, constructive feedback, pronunciation practice, and how to maximize WebEx in order to work effectively with teams. 

The International Business faculty has been working closely with the EAL team through WebEx and email to discuss students’ support needs, stay up-to-date on course content and students’ challenges, observe and moderate in one another’s WebEx classes, and creatively collaborate on ways to support students through online delivery. 

Despite the many challenges we face due to COVID-19, we are proud to continue with our ongoing partnerships with RRC programs. As always, we remain committed to collaborate with faculty and staff to advance student support.

ASC has created a website devoted to keeping staff, faculty and students updated to our transition online. Please visit this site regularly, as our service availability is increasing daily: https://rrclibrary.libguides.com/ASC_Online_Academic_Supports

Working From Home Guide for RRC Faculty and Staff

March 30, 2020

The Challenges of Working from Home

Many people find working from home a challenge, and this is magnified by the stresses associated with COVID-19. If you are not accustomed to working at home, you may be coping with some of the following difficulties:

  • Time management
  • Digital miscommunication
  • Loneliness and isolation
  • Burnout
  • Technological problems
  • Distractions
  • Lack of structure
  • Work-life imbalance
  • Fear and uncertainty
  • Disruption of plans and goals

A Timely Guide for RRC Faculty and Staff

Image of laptop on desk - working from home

Photo by bongkarn thanyakij from Pexels

In response to the stress placed upon RRC faculty and staff at this time, the Library has developed a Working from Home Guide. This compilation features refreshing ideas, tips, resources, supports, services and links to help ease the stress of working from home. We also hope to save you time and energy by providing information you urgently need right now.

Online Service Desk Hours

While the Library’s physical doors are closed, the online service desk is still running and ready to serve you. Staff are online during the following hours:

Monday – Thursday  7:30am – 8:00pm
Friday  7:30am – 4:30pm
Saturday  8:30am – 4:00pm

During this time, a staff member is available to chat or answer your email. Simply visit library.rrc.ca and click on the Ask Us button or send an email to library@rrc.ca.

Related links >>

In these uncertain times when many of us are unexpectedly isolated in work and study, RRC Library wants you to know that we care and are still here to assist you.


COVID-19 – How to Find Scholarly Resources Through our Library Databases

March 25, 2020

Sign that says "Coronavirus disease outbreak"

Photo by Markus Spiske from Pexels

Information is everywhere, but is it reliable?

COVID-19 information is everywhere you look lately: TV, radio, newspapers, government briefings, social media, friends, etc.  If you are looking for in-depth, scholarly information, the Library can help point you in the right direction.  Use these resources to find current reliable information.


UpToDate is a clinical support database for medical and health professionals.  It offers recommendations based on current medical information, which are evidence-based and authored by physicians.  View these peer-reviewed search results for COVID-19 (log in to your Red River student or staff account to access any of the links below).

CINAHL – Cumulative Index to Nursing and Allied Health Literature

CINAHL gives you access to over 750 nursing and allied health journals ncluding full-text, peer-reviewed articles.  You will also find lessons and evidence-based care sheets.  The following link takes you to the latest full-text, peer-reviewed articles on COVID-19: COVID-19 or “novel coronavirus”  Need help searching?  Email or Chat with Library staff.

Cochrane Library 

Cochrane Library includes systematic reviews, clinical trial reports and evidence to inform and support decision-making for health care professionals.  Cochrane has a special collection on Coronavirus (COVID-19): evidence relevant to critical care.  There is also a special collection for Coronavirus (COVID-19): infection control and prevention measures. Keep tuned to Cochrane as they have the following special collections in development:

  • Effective options for quitting smoking during the COVID-19 pandemic
  • Working from home
  • Remote consultation and telemedicine
  • Mental health implications linked to the pandemic
  • Mental health for the workforce
  • Mental health with relation to post traumatic stress disorder for those in recovery or post-ICU
  • Home care for at risk populations


Medline is a database created by the U.S. National Library of Medicine which contains authoritative information on medicine, nursing and more.  The following search contains current, full-text, peer-reviewed articles on covid-19 or coronavirus or 2019-ncov.

Have questions? Contact Us!

The Library can assist you with finding the latest, authoritative information on COVID-19 or any other topic you are researching.  To contact us, email the Library at library@rrc.ca or visit library.rrc.ca and click on the Ask Us button. In addition, the Library’s broad selection of online books, videos, and journals may be accessed 24/7 through OneSearch​ (RRC log in may be required).


Written by Lynn Gibson, Library Services

RRC Library and ASC are Online and “Ready to Serve”

March 19, 2020

RRC Library Online

Online Service Desk Hours (Chat and Email)

While the Library’s physical doors are closed, the online service desk is still running and ready to serve you. Staff are online during the following hours:

  • Monday – Thursday  7:30am – 8:00pm
  • Friday  7:30am – 4:30pm
  • Saturday  8:30am – 4:00pm

During this time, a staff member is available to chat or answer your email. Simply visit library.rrc.ca and click on the Ask Us button or send an email to library@rrc.ca.

Contact a staff member directly

To reach a specific individual, please consult our Library Staff Directory (email only). All staff are monitoring email and most are available to meet through WebEx at their virtual office link and/or by appointment.

Examples of Services

Through online chat and email, we can assist you in…

  • Gathering together online course materials, whether from the Library collection or external sources such as websites and open source videos
  • Troubleshooting technical issues related to electronic resources and applications
  • Addressing copyright concerns related to transferring courses to an online environment
  • Locating sources for an assignment or other research
  • Obtaining electronic resources from other academic institutions using Inter Library Loan
  • Learning how to use online collections and databases
Check our COVID-19 FAQ page for more information about our services.

RRC Library Online Collections and Guides

Our extensive selection of e-books, e-journals and streaming videos are available 24/7. If you would like assistance finding materials or accessing these resources, our friendly online staff can assist you during our regular hours.

The Library guides include selections of electronic resources curated by our own information experts and are a great starting place for any subject. Please note that our physical collection is currently unavailable. To create a list of favourites for future reference, check out the Favourites section of our OneSearch guide.

NEW! Working from Home Guides

In response to the stress placed upon the Red River College community at this time, the Library has developed two Working From Home guides – one for FACULTY & STAFF and one for STUDENTS. Featuring a compilation of ideas, tips, resources, supports, services and links, these guides were designed to help ease the stress of working from home. We also hope to save you time and energy by providing information you urgently need right now.

Academic Success Centre Online

The Academic Success Centre (ASC) is developing online alternatives to providing students with academic support. Visit the Online Academic Supports section of ASC’s website for information. Check back daily for updated information.

Examples of supports that ASC is developing for online delivery are:

  • Weekly reviews
  • Help desks
  • Individual and group tutoring
  • EAL supports
  • Academic coaching
  • Study skills training
  • Diversity training

Additional Online Resources from ASC

  • Student Success Skills (strategies for reading, writing, time management, study skills, test taking)
  • Student Blog (strategies for anxiety, dealing with emotions, mindfulness)
  • STEM Centre (worksheets and videos for different courses and subjects)

In these uncertain times when many of us are unexpectedly isolated in work and study, RRC Library and ASC want you to know that we care and are still here to assist you.

COVID-19 – Coping with Stress and Anxiety

March 18, 2020

Lean on us during this Time of Stress

Woman who appears to be stressed

Photo by Kat Jayne from Pexels

Library staff understand that we are in an extraordinary situation with the COVID-19 outbreak which is affecting everyone in the College community.  We are working remotely during our closure, to help students find and use online resources, and assisting instructional staff with resources and other Library supports.  Staff are available through Chat and Email during the following hours:

Mon-Thu 7:30am – 9:00pm
Fri 7:30am – 4:30pm
Sat 8:30am – 4:00pm

You may access our online books, videos, and journals 24/7 through OneSearch (RRC log in required).

For information about online services provided by Academic Success Centre, please visit ASC’s Online Academic Supports website. General news and updates about Library Services will be posted at library.rrc.ca.

College Supports to Ease Anxiety

We are all experiencing increased levels of stress, including learning how to work and learn remotely, care for children and elderly relatives, study in Canada while being far from home and family, and of course being concerned about our own health and welfare.

Healthy Minds Healthy College logoThere are ways to help reduce stress and combat isolation which you may find valuable, such as mindfulness and meditation strategies, fitness apps and virtual social gathering.  RRC’s Healthy Minds, Healthy College initiative provides some resources for maintaining physical and mental fitness during this time of social distancing.  

The College’s Counselling Services will have staff available through phone, email and WebEx to address your concerns.  Visit their page for more information at rrc.ca/counselling/.

Answers to many of your questions can be found on the College’s Coronavirus information page which is being updated continuously.

Reduce stress by Knowing the Facts and Keeping Informed 

Knowing the facts about COVID-19 helps reduce stress from rumors and false information.  Health Canada has up to date information to keep you informed.  Additionally, the World Health Organization has extensive information on the virus. Locally, check Manitoba Health for updates.

Looking for up to the minute information?  Reuters.com, Reuters Canada and the Associated Press are reliable news sources.

Managing Stress

The World Health Organization’s Mental Health Considerations during COVID-19 Outbreak provides strategies for maintaining mental and psychological well-being.

Additionally, the Centers for Disease Control and Prevention provides tips to Manage Stress & Anxiety during this uncertain time.  

Lastly, the Canadian Mental Health Association is a reliable source of stress reduction information.  Check out their publication Coping with Stress which is free online and the Stress Index quiz.  The Mood Disorders Association of Manitoba offers Self Care strategies also.


Posted by Lynn Gibson, Library Services

RefWorks Review

March 5, 2020

Everyone who has written an academic paper knows that citing research is easier said than done. It’s a complicated process of not only finding all the required information but formatting it correctly.

Books, print periodicals, articles from databases, web resources, videos, photographs, you name it. All have their own citation requirements, and all are formatted slightly differently from one another. Thus, making citations all the harder to do. 

So, I get it; it’s complicated, not intuitive, and seems to change every year-to-year; what if I could tell you that there’s an easier way? 

Let me introduce you to RefWorks.

RefWorks is online software that simplifies the process of research, collaboration, data organization, and writing by providing an
easy-to-use tool for citations, bibliographies, and overall reference management.

Luckily for us, RefWorks is provided to students through the Red River College Library.

If you’re interested, the Red River College Library has created a RefWorks Guide that provides a step-by-step tutorial on how to set-up and use RefWorks. If at any point you have a question not answered on the guide, there are library staff ready to help either in person or online.

I, for one, am taking this opportunity to jump on this fantastic tool. If you’re one of the many who also find themselves struggling with citations, I hope you will as well!

By a fellow student,

Fair Use/Fair Dealing Week

February 25, 2020

Students like most Canadians interact with copyright on a daily basis. From using multimedia in projects, such as sound and video, when excerpts of information are taken from books and articles for research and to complete essays, and when viewing content on overhead projectors in class, students are often interacting with and using copyright materials. Uses like these are made possible in large part by the Fair Dealing provision of the Copyright Act of Canada. Fair dealing acts like a copyright “safety valve” allowing for certain socially beneficially uses of copyright material that you might otherwise get in trouble for. Can you think of ways that you use copyright material that you might need a “safety valve” for?

If you need some ideas on why Fair Dealing matters, and how we all use copyright materials as students and educators, check out this helpful video by our friends at the University of Winnipeg on Fair Dealing https://www.youtube.com/watch?v=Nise_fxavCU

What is Fair Dealing?

Fair Dealing is a provision in the Copyright Act that permits use of a copyright-protected work without permission from the copyright owner or the payment of copyright royalties in limited circumstances. Fair dealing has been a part of Canada’s Copyright Act since 1921. To use copyright content under fair dealing the “dealing” must be for a purpose stated in the Copyright Act: research, private study, criticism, review, news reporting, education, satire or parody, and the dealing must be fair. “Fairness” is determined by weighing certain considerations in regard to a proposed Use of a Copyright-protected material. Fair dealing exists as a user right within the Copyright Act for the public good to foster education, creativity, and innovation.

Confused about how to use copyright materials under Fair Dealing? Did you know Red River College has a copyright policy for staff, students and faculty that provides guidelines on how to use materials under Fair Dealing? Find it here: https://www.rrc.ca/legal/policies/fair-dealing-copyright/

Many people think Copyright Law exists to protect content creators like authors and musicians, however the Supreme Court of Canada has made it clear that users’ and creators’ rights are equally important components of copyright. The copyright act exists to balance the rights of creators and users of content. Fair Dealing is a component of the Copyright act that helps create this balance between users and creators, but many misunderstandings of the Fair Dealing exist. One myth is that Fair Dealing allows educators the right to freely copy any amount of a work, but educational uses are still subject to a fair dealing analysis, of which the amount copied is just one of the factors to be considered. Often educational use is outlined in policies that instruct both students and educators on guidelines for use of copyright material such as the policy and guidelines we have here at Red River College. If you want more information on some common Fair Dealing myths you can find a helpful info graphic here which will provide you with the facts to counter the myths: http://www.carl-abrc.ca/wp-content/uploads/2017/09/CARL_FD_myths_facts_EN.pdf

Fair Dealing Week

Fair Use/Fair Dealing Week 2020 takes place from Monday, February 24, through Friday, February 28. It celebrates the important doctrines of fair use in the United States and fair dealing in Canada and other jurisdictions.

Fair Dealing Week is a time to highlight and promote the opportunities presented by Fair Dealing, celebrate successful stories, and explain this provision of the Copyright Act (https://www.fairuseweek.org/)

Want to see some of the buzz going on during Fair Dealing week? Check the hashtags #fairdealingweek and #fairdealingmatters on social media for conversation and events. Still have questions about copyright or Fair Dealing? Get in touch with the Red River College Copyright Officer for assistance and discussion.

Red River College Copyright Officer

Ebony Novakowski
Red River College Copyright Officer
Notre Dame Campus CM43 (Library)

Freedom to Read Week: Feb 23-29, 2020

February 25, 2020

Freadom to read week

Have you ever thought that your favourite book could be banned due to racism, sexism, or any other offense that you might not even be aware of? Take part in Freedom to Read week, taking place from February 23rd to 29th, 2020. Freedom to Read week is an annual event that encourages Canadians to think about and reaffirm what they are reading to intellectual freedom. The Freedom of Expression Committee of the Book and Periodical Council organizes it.

Why is it Banned?

You may be wondering, what is it that determines if a book should be banned or not? Here are a few things to look out for:

  • Racism
  • Sexism
  • Offensive language
  • Violence
  • Being anti-family
  • Promoting a certain religious viewpoint
  • Promoting the occult or Satanism
  • Nudity
  • Sexual education
  • Being unsuited for a certain age group

Children’s Books That Have Been Banned

Here is a list of some childhood books that you may love and cherish that you probably do not even know have been banned:

Learn more >>

If you would like to learn more about Freedom to Read week, visit www.freedomtoread.ca.

Window display at NDC Library

Banned books, discussions of banned books, human rights and more. Check out the window display at NDC Library and borrow a book to read freely.

Freedom to Read Week Window Display at NDC Library

Freedom to Read Week Window Display at NDC Library

Questions or Comments?

Please feel free to drop by one of our service desks or contact us.


RefWorks: For Anyone Who Needs to Write and Cite

February 19, 2020

RefWorks Could Be Your New Best Friend

RefWorks logoWe all know that writing a paper has its headaches, especially the task of tracking and citing sources. RefWorks, now offered by RRC Library, is a reference management service that streamlines the research and citation process for you. It will store your sources and generate authoritative citations and bibliographies in whatever format you need so you can focus writing your paper. RefWorks also coordinates with Word and Google Docs, allowing you to quickly insert and edit citations and add them to your bibliography as you go.

If you are in the process of conducting research, compiling sources and creating citations, RefWorks will be a lifesaver.

RefWorks: For anyone who needs to write and cite


  • Visit the RefWorks guide for more information.
  • Attend the RefWorks Lunch and Learn session at NDC Library on Thursday, February 27, 12:15-12:45.
  • Contact us or visit one of our service desks for one-on-one assistance.

Long Night Against Procrastination Highlights

February 7, 2020

The Long Night Against Procrastination (LNAP), an evening where students were invited to study and get help with their assignments, was held in the Library on February 6. To all who attended, the evening was deemed a success!

Eighty-five students registered for the event and over one hundred attended. There were many areas students participated in, such as help desks, academic coaching, and art therapy. Free pizza was offered to satisfy hungry appetites.

The Library looks forward to hosting this event again.

Missed LNAP, and still need learning support?

The services and supports such as those offered at LNAP are offered by the Library and Academic Success Centre on a daily basis. To learn more about these supports, click on the links below or contact us.

Learn more >>

Academic Success Centre


Contact Us >>

Contact the Library for research and technical assistance

Contact the Academic Success Centre staff for help desks, tutoring, study groups, review workshops, and EAL supports

Photo Highlights

LNAP Window Display

LNAP Window Display

Adrian Johnson at the LNAP Technical Assistance Help Desk

LNAP Technical Assistance Help Desk

Biological Science Help Desk


Library Research Help Desk

Art Therapy

Study Area

Group Study Area

Free Pizza

Free Pizza at the LNAP