orange iconOperational Response Level: Restricted ›


Academic Success Centre’s partnerships and services to support Red River College’s efforts towards Academic Continuity during COVID-19

March 31, 2020

Academic Success Centre (ASC) has joined the rest of the College community in its commitment to providing the same level of support through alternate delivery methods, in response to COVID-19.

Chani from ASC in the middle of a WebEx review workshop

WebEx review workshop with Chani Singh

With 12 weekly review sessions offered in courses such as Business Math (MATH-1051) and Managerial Accounting (ACCT-2005), our ASC Staff Tutor Chani Singh didn’t miss a beat. 

Chani launched his first Group Review Workshop for Math and Accounting students on March 17th – well before our students’ return. 

Adopting new technology and new tutoring methods overnight, Chani has engaged with up to 55 students synchronously in his WebEx content review workshops. 

In the meantime, our EAL team has been working closely with program partners to move all language and communication supports from in-person to online delivery. One success story from the first two weeks of this transition is our partnership with the International Business team.

Screenshot of online Diversity Training

Online Diversity Training in progress

Integrating new workshop and class delivery methods has been viewed as an exciting challenge, and EAL Tutor Rebecca Hiebert has delivered four synchronous workshops and several individualized support sessions to over 60 students in the International Business program.

Rebecca facilitated workshops on topics ranging from APA formatting, gender and sexual diversity awareness, constructive feedback, pronunciation practice, and how to maximize WebEx in order to work effectively with teams. 

The International Business faculty has been working closely with the EAL team through WebEx and email to discuss students’ support needs, stay up-to-date on course content and students’ challenges, observe and moderate in one another’s WebEx classes, and creatively collaborate on ways to support students through online delivery. 

Despite the many challenges we face due to COVID-19, we are proud to continue with our ongoing partnerships with RRC programs. As always, we remain committed to collaborate with faculty and staff to advance student support.

ASC has created a website devoted to keeping staff, faculty and students updated to our transition online. Please visit this site regularly, as our service availability is increasing daily: