Grad profile: Crystal Hay (Hospitality and Tourism Management, 2010)
When you consider her history, it’s really not surprising that Red River College alum Crystal Hay wound up working in the hospitality industry.
For Hay — a recent graduate of RRC’s Hospitality and Tourism Management program — hotel work is literally a family affair.
“My family owned a few small rural hotels — in Grand Marais, Falcon Lake and Lake of the Woods,” says Hay, 28, who earned her major in the program’s Hotel and Restaurant Management stream.
“So I spent a lot of my summers as a teenager out at Falcon Lake, doing everything from housekeeping to serving to working in the front office, and everything in between. I guess that’s how I got my start in the industry.”
In addition to the aforementioned hotel-related skills, Hay’s summer work experience also helped her cultivate her people skills — which come in handy in her current job, as the Group Reservations and Revenue Assistant at Delta Winnipeg.
“I’m not an extrovert by any means,” says Hay. “As soon as I’m in a building like this it comes easy to me, but outside of work I’m very much an introvert. The experience definitely helped me to become more outspoken and outgoing.” Read More →





