Using WebEx

There are three main steps to using WebEx:

  1. Login to WebEx and claim your account
  2. Schedule a WebEx Meeting
  3. Join/Run a WebEx Meeting
  4. Access and Share WebEx Recordings

Key Points

  1. Login to WebEx by going to https://redrivercollege.webex.com or click the WebEx link in HUB and use your College email and password.
  2. Download the WebEx Meetings Desktop Application.
  3. Ensure you have a headset or headphones, webcam, and a quiet space with a good internet connection.

    Important:
    Using WebEx without a pair of headphones will cause feedback.
  4. Schedule a meeting and copy the meeting link.
  5. Email the meeting link via LEARN or Outlook.
  6. Start the WebEx meeting from the WebEx Meetings Desktop application.
  7. Webex has a number of support resources available:

    Self-Service Support
    Help: https://collaborationhelp.cisco.com
    Webex Knowledge Base: https://kb.webex.com
    Submit Support Case: https://support.webex.com/support/manage-ticket.htmlContact Support
    (Available 24 hours a day, 7 days a week)
    Contact: https://support.webex.com/support/manage-ticket.html
    Phone: U.S. and Canada Toll-Free 1-866-229-3239

  8. For more information on using WebEx go to the Using WebEx LinkedIn Learning Course