Contact LEARN Support

Common Requests

Technology problems that are not related to LEARN or other educational technology can be reported by creating a case log.

Contact LEARN Support Directly

To contact LEARN Support directly you can email learn@rrc.ca

Feel free to contact LEARN support for technical support as well as questions about teaching and learning online.

Please include the following:

  • Course Name and Section Number where appropriate
  • Your name
  • Your contact information
  • A detailed description of the problem and how to replicate the problem

Requesting a course MASTER:

When requesting a course MASTER please:

  • Check to see if a MASTER already exists for this course. You may need to find out from your coordinator or your peers.
  • Include the Course Code and Course Name
  • Email addresses of others to be enrolled and what type of access they need