Teaching Essentials

Flexible Online Delivery Model

New for 2021-22:

Updates to the course introduction package
Instructor communication protocols

Red River College Polytechnic’s mission is to learn, teach, challenge, innovate, and find solutions to build a better future together – the Flexible Online Delivery Model (FODM) ensures meaningful, high-quality learning experiences for students.

The Flexible Online Delivery Model outlines how to develop and deliver RRC Polytech programs and courses following the goals, guiding principles, and standards required going forward.


Nadine Ogborn, Director of the Centre for Learning and Program Excellence introduces the Flexible Online Delivery Model. After watching the video, view the Flexible Online Delivery Model: Getting Started Guide


  • Provide meaningful, quality learning experiences to ensure student success throughout their academic journey and beyond.
  • Provide a consistent online user experience to facilitate ease of learning.
  • Provide a set of standards and tools for instructors to facilitate online and blended course development and delivery.

Guiding Principles

Online, flexible delivery must be included in the design and development of all programs and courses at RRC Polytech.

The central focus for academic program delivery is student learning – not content delivery. Quality program development and delivery is critical for student success. An online teaching and learning environment requires a positive, supportive, and professional relationship between instructor and student.

Standardized components of academic program and course delivery will assist in ensuring sustainability and maximizing the use of existing resources. Courses must be developed and delivered considering the various needs of the students we serve. Accountability for quality course and program delivery resides within the academic portfolio and School that is responsible for delivery.


All online course development and delivery must, at a minimum, incorporate the following standards:

  1. All courses will be developed and delivered in LEARN
    • Instructors will use the LEARN Course Introduction Package as the first module for course delivery.
    • Instructors will use the LEARN HTML templates embedded in LEARN to format their content pages.
    • All courses will incorporate the Basic course features outlined in the Features Guide
    • As instructors become more familiar with online teaching and technology, courses will and must incorporate Standard and Advanced course features.
  2. The chosen course delivery method (face to face, blended or online) should provide flexibility for the learner wherever possible and help address individual learning needs. For more information, please see the Fall 2021 Academic Program Delivery Guidelines and Companion to the Fall 2021 Guidelines.
    • Asynchronous delivery provides maximum flexibility, as students do not need to be available at a specific time or location to complete learning activities. Consult with an Educational Developer to discuss course content that is best delivered asynchronously.
    • Synchronous content delivery components in each course must be recorded and made available to students following each session. Please see the Expanded Class Recordings Guidelines for details.
  3. All instructors will establish and publish office hours
    • To facilitate individual conversations and open communications with students, all instructors must produce (at a minimum) a weekly schedule of synchronous office hours. This schedule must be posted in the LEARN course.
  4. Approval is required for using alternative tools
    • The decision to use Webex or Microsoft Teams for course delivery must be made by the program (in conjunction with the management of the School). If the program has decided to use either Webex or Microsoft Teams, the same technology will be used for ALL online course delivery in the program. 
    • If an instructor is unable to use the tool decided on by the program, then approval must be obtained from the Chair or Program Manager to use an alternative delivery tool.