The College has a limited number of incoming and outgoing phone lines. Being set up to forward your desk phone to a cell phone, you would tie up both an incoming and outgoing line. Instead, please record a custom voicemail message stating how you can be reached (email address, cell phone number, etc.).
To change your greeting by telephone, please see the Change your greeting by telephone webpage for instructions.
There are only a limited supply of laptops available. All approved laptop requests will be prioritized based on business continuity needs. If you require a laptop to work at home, please submit your request to firstname.lastname@example.org to allow the Incident Management Team to review the request.
The College’s preference would be to not use your personal computer for various reasons, including virus protection, software updates, data security, and privacy concerns. If you require a laptop to work at home, please submit your request to email@example.com to allow the Incident Management Team to review the request.
These items are owned by your department. You will need to get the approval of your direct manager. All monitors and docking stations must be returned to your office once the COVID-19 situation has concluded.
The client should already be installed on your laptop. If it is not, click on Install VPN client software.
Once installed, log on to your College issued computer with your College log on credentials, and then click Connect to VPN.
The services listed below require you to VPN to access them. All other College services do not require VPN. Please use your VPN only to access these resources and disconnect your VPN when completed.
|Applications that require VPN to access|
|Colleague (Colleague WebUI)|
|Infosilem Suite (Classroom Scheduling)|
|ISP (International Ed)|
|Npower (RRC Polytech Card Access System)|
|Raisers Edge (Donation Management)|
|Recruit (Management portal for Recruit)|
|SALTO (PGI Residence Card Access System)|
|WinPrism (College Bookstore POS)|
|Shared Network Drives|
The ITS working from home help resources page provides you with helpful tools, suggestions, and advice to help you get the most out of your IT resources while working at home. It includes links to the Help Resources pages you are likely to use most often, which include the following:
You can use your cell phone’s mobile data to connect your laptop or tablet to the Internet using the mobile hotspot and tethering features. To enable these features, please see the Set up mobile hotspot & tethering on your cell phone webpage.