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New Courses – Technology Solutions for the Workplace

May 11, 2017

TSW is now offering soft skills courses for the workplace.  If you are interested in any of the following Courses or if you have need of a course not featured here please contact Tammy Harper, Program Coordinator at tvharper@rrc.ca.

Please note theses courses are currently being offered on a contract basis for groups of 10 or more.  If we get enough interest for a regularly scheduled offering, we will look to do that in the Fall of 2017.

Writing Skills:

Basics of Business Writing – Course Description (½ day with a second ½ day follow up)
Business writing is always carefully crafted and revised before it is presented. Right? Unfortunately, the truth is that it is often riddled with misspelled and misused words as well as inaccuracies. The good news is that you can easily improve your business writing. In this course we will cover:

  1. Know your audience – Who are you writing to? What is their knowledge on the topic? Is the content appropriate for the audience? Is the content user friendly and organized?
  2. Focus on Content and Style – Is your writing organized? Are you using simple language? Are you being concise? Are you focusing on the facts?
  3. Proper formatting use – maximize efficiency with your writing format. Are you using headlines and bullets effectively? Are you using too many/too much?
  4. Proofread, Proofread, Proofread – your first draft is never your final product, you must review, re-read and revise each document you touch BEFORE it is sent out. Grammar and punctuation are very important factors.
  5. Attitude and Perspective – word choice and sentence structure reveal a lot about your attitude and perspective. Are you focusing on your perspective or the readers?

Persuasive Writing Skills (1 half day with potential for a follow up)
Persuasion is generally an exercise in creating a win-win situation. You present a case that others find beneficial to agree with. You make them an offer they can’t refuse. Get your message across more effectively and hone your persuasive writing skills with techniques, theory and practice. This course is designed for anyone who needs to reach readers with an important message. Learn to use powerful rhetorical strategies to engage, inform and inspire. Obtain the skills required to craft documents that support you in building and maintaining strong business relationships with colleagues and clients. Explore attention-catching tone and content strategies that you can apply to emails, reports, web documents, business proposals and beyond.

Diversity

Diversity in the Workplace I – For Staff (2 hours)

The purpose of Diversity in the Workplace I is to introduce construction industry labour to the fundamental concepts of the discipline.  As the diversity of the workforce increases, both the opportunities and challenges for workers, Canadian and foreign born alike, also increases.  Foreign born workers offer new ideas, new training methods and new ways of doing things that are proven to be effective in other Manitoban industries.   This introductory course is a practical hands-on guide to recognizing, understanding, accepting and celebrating the social, cultural and ethnic diversity in others on a one-to-one basis.  This journey begins with an in-depth self-examination of the rules and social norms that have helped to determine our own current views and biases of those different from ourselves.  Attendees will study new strategies and techniques to work more effectively with those with a diverse background.

 

Diversity in the Workplace II – For Supervisors and Managers (2 hours)

Diversity in the Workplace II is designed for supervisors, managers and owners in the construction industry and focusses on creating effective organizational processes to capitalize on the strengths and attributes of a more diverse workforce.  Canada, and Manitoba in particular, has a rich history of welcoming immigrants over the centuries.  Today’s economy it is no different and Manitoba is strengthened by promoting a more diverse workforce.  Interestingly the construction industry in Manitoba lags well behind other industries in like Health Care, the Sciences, Manufacturing and the Total Industrial average in employing immigrants.  Promoting organizational diversity goes far beyond hiring token examples of visible minorities.  Attendees will consider the advantages of embracing a more holistic one-to-many approach to incorporating diversity.  While more complex this strategy can help solve established industry weaknesses such as an aging workforce and its associated loss of experience and institutional memory, lack of skilled/trained/motivated with some incoming workers and the transience of a company’s existing labour force.