Help Desk

Creative Arts Student Help Desk

Due to COVID-19 restrictions, we ask that you book appointments with us so we can meet in the safest and most efficient manner.

IT Support Specialist

Meagan Radford
e. mradford@rrc.ca
Chat on MS Teams
c. 204-793-0463

Specializes in: Mac OS and Windows software and hardware support, software and licensing troubleshooting for: Adobe, Autodesk Maya, zBrush and Microsoft Office

Media Technician

John Pura
e. jpura@rrc.ca
Chat on MS Teams
c. 204-793-1942

Contact John for technical assistance regarding Creative Arts studios including the Foley, Radio, Television and Photo studios, Newsroom, Edit Suites, and AV issues in classrooms.

Specializes in: Mac OS and Windows 10 support, Adobe Premiere Pro, After Effects, Media Encoder, Audition and pro audio recording, DaVinci Resolve, Event live streaming, Chroma Key, KLZ, iMediaTouch, Support for Canon, Nikon, and Sony cameras, AV repair

Educational Assistants

In order to help us assist you as efficiently as possible, please contact the Educational Assistant who works in your class. If you do not have an EA in your class, or are unsure who to contact regarding specific questions, please refer to the information below.

Andrew McCrea
e. amccrea@rrc.ca
Chat on MS Teams
c. 204-792-0801

Specializes in: Programming and code (HTML/CSS/PHP), WordPress, Adobe Photoshop, Premiere, InDesign, XD, as well as media production: audio, video, and photography.

Leslie Pura
e. lpura@rrc.ca
Chat on MSTeams
c. 204-250-1765

Specializes in: Adobe InDesign, Photoshop, Illustrator, Acrobat, Distiller, and Bridge, print and .pdf troubleshooting.

Lora Van Loewen
e. lvanloewen@rrc.ca
Chat on MS Teams
c. 204-79302829

Specializes in: Adobe Premiere, After Effects, Rush, DaVinci Resolve, Canon and Sony DSLR, audio and video equipment.