Profile of Xueqian Zhang

Business Management Co-op Profile

Xueqian (Jessica) Zhang, Banking Advisor, RBC

Jessica with her supervisor Jordan at the Northgate Mall branch

Jessica Zhang was a finance professional who moved quickly up the corporate ladder moving from Teller to Banking Operations Officer with HSBC Bank in China in less than 5 years. It was natural that after moving to Winnipeg that she would want to continue in the banking industry and was selected by RBC for a four-month co-op as a Canadian Banking Operations Officer Summer Student in May 2024.

“The Business Management co-op was instrumental in preparing me for a full-time role at RBC. It provided me with real-world exposure to the banking sector, allowing me to apply classroom concepts in a professional setting. Through the co-op, I honed my customer service skills, deepened my understanding of banking products, and learned how to navigate client relationships effectively.

One of the key factors that helped me land my role at RBC was the networking opportunities provided by the RRC. The job fairs and career events gave me the chance to connect with recruiters, learn more about the industry, and understand what employers were looking for in candidates. These events not only helped me secure my co-op but also allowed me to make a strong impression, which contributed to my transition into a permanent position.

Additionally, the experience helped me build confidence in working within RBC’s corporate culture. The mentorship and training I received during my co-op also played a crucial role in my seamless transition to a full-time role.”

Jessica possessed a Bachelor of Commerce degree majoring in Finance and International Business from Australia before joining the Business Management post-graduate diploma program at RRC Polytech. As with many students of the program, Jessica also possessed solid work experience and skills to contribute to the benefit of RBC, with a proven track record in banking operations and customer service and numerous awards for operational efficiency and service excellence. After her co-op, RBC offered Jessica a position as a Client Advisor and after successfully completing the Investment Funds in Canada (IFC) course and passing the exam, was promoted to a full-time Banking Advisor role.

According to Jessica’s supervisor, Jordan Bronsdon, RBC Assistant Manager:

“RRC Polytech co-op students are eager to enter the workforce and take on new challenges.  With fine-tuned time management, organization, and social skills, they are well positioned to make an impact within our branch network.  RRC Polytech co-op students come with the skills and mindset to connect well with our clients and progress quickly through our training programs.  Even during their training, they provide relevant advice to our clients, and support the team to help deliver an excellent client experience.”

Business Management provides a unique opportunity for professionals who want to advance their careers through the development of leadership and management knowledge and skills. 

Students possess diverse education, experience and skill sets to offer organizations. Ideal areas or departments for students to contribute include:

• Business Development           
• Accounting
• Procurement and Logistics      
• Human Resources
• Operations      
• Financial Services
• Project Management   
• Administration
• Sales and Marketing   
• Client Relations

The combination of core and elective courses and culminating with intensive work experience will prepare students for progression into career opportunities requiring strong leadership and management skills. A collaborative partner of RRC Polytech with active involvement in WIL and student networking events, RBC recognizes the value of the co-op placement and process:

“The co-op experience is so well organized.  The students come with great recommendations from the faculty at RRC, and these instructors keep in regular communication with both the students and the leaders at RBC.  Regular touch points with the student, the RRC Polytech Instructor and the RBC leader ensure that the program continues to be meaningful for everyone.  By the end of the co-op term, the students are fully integrated into the RBC culture and are eager and ready to join the workforce as an RBC employee.”

For more information on the Business Management co-op program, please contact WIL@rrc.ca to learn more. We hope to hear from you!