IT Solutions is planning a network maintenance window to support ongoing network services, upgrades, and enhancements.
–Scheduled Maintenance Window–
Start: Friday March 1st 22:00
Complete: Friday March 1st 24:00
During the maintenance window wireless network services will be unavailable for all areas of the college.
Downtime may be less than the above times.
Plans for this maintenance window are subject to change.
If you have any questions or concerns regarding this maintenance window please submit a Caselog at https://hub.rrc.ca/CaseLog/NewCase.aspx?Area=ITS&Category=58
On Monday, March 27 2017, Red River College IT Solutions began process of providing all currently registered students with access to Microsoft Office 365. Registered students should now be able to use the online version of Word, Excel, PowerPoint and OneDrive. In addition to the online versions of these applications, students now have access to download and install the Microsoft Office 2016 suite on up to 5 devices. Further documentation and frequently asked questions related to Office 365 are available on this site under Help Resources.
Over the next few weeks, we’ll be migrating SHARE and integrating all Team Sites, Documents and Forms into TEAM SITES. The changes will allow you to access all of your personal information, as well as College documents and forms, in one spot. The transition will be gradual as we move your sites into the new structure.
2016/07/14 All updates were successful.
ITS will be doing SharePoint Maintenance from July 6th to July 13th.
The following sites will not be available on the following dates:
- Library.rrc.ca on July 6th
- Air.rrc.ca on July 11th
- Connect.rrc.ca on July 13th
For more information contact Grant Szpak @2446.
We have a new electronic process for staff VPN account applications. This replaces the previous paper form for applications.
The new electronic application can be found here:
IT Solutions is in the process of upgrading the Student Email System to utilize Office 365. The process is still ongoing and Student email will continue to not be fully functional until completion of the upgrade. It is expected that Student Email will continue to be unavailable on Monday May 16th. Once the upgrade is completed, notices in this space, Caselog and on the login page for Student Email will notify you of its completion.
On May 16, Red River College is rolling out a new Student Email system (powered by Office 365), which will enable you to access your email, contacts, and calendar from virtually anywhere. Stay in sync and on schedule with Outlook, and coordinate more effectively with classmates and Instructors. The new Student Email will not change how you send email from Learn, but it will provide additional communication enhancements to you.
You’ll be sent further information regarding this change to your current student email.
Student Email will not be available from 4pm on Friday, May 13 until 10pm on Sunday, May 15 while we perform the upgrade,
Keep an eye on this space for links to additional information.
ITS is currently working to resolve an issue with Scan to Email from Xerox copiers. An update will be added to this post once the issue is resolved.
Update – The issue has been identified and resolved.
IT Solutions has identified an web server exploit called DROWN that was recently released and worked with support staff to remove the potential vulnerability on a limited number of the College web servers. The work completed was from a preventive maintenance perspective, no issues with this vulnerability were detected.
This has now been fixed.
2016/02/19 VM Ware for Micros is down until further notice. ITS is working on a solution.