

Red River College Polytech is now offering multi-factor authentication (MFA) to provide an extra layer of security for your student account.
With MFA, in addition to your College username and password, a secondary verification is required when you log on to certain services using your college account. If an unauthorized person steals your password, it will be difficult for them to access your account without a verification code or approval.
You will be prompted for verification when you log in to access HUB, student email, Office 365 Applications, Teams, WebEx and OneDrive. RRC highly recommends using a smartphone along with the Microsoft Authenticator application, as this is the easiest method for configuring MFA.
Visit the Apple app store or Google play store on your phone or tablet and install the Microsoft Authenticator app.
Please follow the instructions below or watch the MFA setup video.
Click Save.
Depending on your phone and/or email client, Microsoft MFA may not work with unsupported desktop and third-party email applications and are not recommended. Changes to Microsoft MFA and security policies may affect the ability to use these clients after enrollment.
In some cases, already established mail profiles can’t make the transition to MFA from single factor authentication and users should remove the profile from their mail client on their phone, then re-add it to enable MFA security.
If you have any questions or issues with MFA, please contact the ITS Service Desk website to submit a Service Desk ticket, or call 204-632-2125, or email servicedesk@rrc.ca.