Welcome to PGI!
Welcome to your new home away from home! Thank you for deciding to live with us here at PGI this term and can’t wait to see you around the community!
The experience will be what you make of it!
I spent three years living in Residence and it is where I met my closest friends, helped me meet many people from different parts of the world, and helped me get here with my career … back in Campus Living!
I hope you have a great school term with all your classes and hope to see you participate in community living events provided by our Campus Living Team. If you have any ideas or suggestions on how we can improve and enhance your College experience, let us know!
Campus Living Specialist
Information before you move-in
What does Residence look like for the 2022-23 academic year?
Rooms and Suites
See the links below for a 360 view of the suites to give you an idea of what to expect before you arrive!
- Double Suite (Pictures taken of an occupied suite)
- Single Suite (Pictures taken of a vacant suite – this provides a visual of what to expect in your room)
Click here to see what to bring (and not to bring!).
- Campus Living Handbook: The Handbook is updated regularly as the Province of Manitoba, Public Health Protocols, and Red River College Polytechnic provide directives for the health, safety, and academic success of our Residents.
- Getting Ready for College
For the most up to date information from the College, check your student email regularly and visit RRC Polytech’s Coronavirus Information website
How to make move-in as easy as possible.
Your Specific move-in date is identified in your room offer.
- Report to Residence staff at the main entrance (504 Main Street) to move in.
Check in any time!
- Once at the Residence, our team will help you!
- If you arrive during the day, a Campus Living team member will give you your keys, show you to your room, and give you a quick tour of the Residence building.
- For late-night arrivals, a member of the 24-hour Security team will give you access to your suite. A Campus Living team member will follow up with you the next day to show you around the building and answer your questions.
- Campus Living does not have designated parking. Please use one of the third-party lots nearby.
- Click here to view a parking map.
Room Key (Fob)
Red fob – the key to the building and your suite ($25 to replace if lost)
Using the fob
Your fob needs to be updated at least once every 48 hours. This is done at any hotspot automatically when you hold your fob up to it.
Hotspots are located at the main front door to PGI, and off the elevator on all Residence floors.
If your fob isn’t working
If your fob is not working, try the following before asking Security or Campus Living Staff for help.
- Update your fob by using a hotspot (right) by holding your fob to the reader. If it lights up green it is working
- Hold the SALTO sticker side (in the image above) to your door lock
Locking and Unlocking your door
Hold the SALTO sticker side of your fob to the reader on your lock in the hallway. When the light turns GREEN the door is unlocked.
Practice locking your door by placing your fob on the reader and waiting for the light to turn RED.
If you open the door and let it close behind you, it will remain locked from the outside. At any time if you open the door from the inside, it will remain unlocked from the outside. This can be confusing! You will get the hang of it in no time.
You will notice a small button on the inside of the door lock. By pressing this your door is locked.
Do not at any time hang clothing, bags, or other items on the inside door handle. This may ruin the locking mechanism and result in the loss of your deposit.
The key in your move-in package opens your mailbox. Your box is the same number as your room. ($25 to replace)
Mailboxes are located on the ground floor near the elevators.
Packages are held at Security. A note will be put on your door when they arrive.
Suite number, 504 Main St
If mail arrives without your correct name and suite number, it will be returned to sender.
The card in your move-in package is your laundry card. ($25 to replace)
In the 4th floor hallway, you will see a reload machine. This machine is used to put credit on your laundry card and accepts credit and debit cards only. You may add increments of $10, $20, or $30 at a time.
Laundry rooms are located on the 6th and 8th floors (use either of them)
- $2.50 – Wash
- $1.75 – Dry
Ensure you follow physical distancing guidelines in the laundry room, and remove your laundry as soon as it is completed.
There is no refund on any remaining laundry card balance at move-out. It is left on the card for the lucky next Resident.
How to get in touch with Campus Living, request assistance, or look up information!
This is the Residence software used to track important information about your Residence account.
- Important dates
- Community Surveys
- Room Condition Reports
- Applications (for upcoming terms, and student staff positions)
- Forms (move-out, tenant reference, room change, etc.)
- https://rrc.erezlife.com – Login with your school credentials
To login to the College WiFi you will use your school credentials. Instructions ›
If you are having issues with the WiFi you must contact IT to help. Campus Living does not fix internet issues.
Case Log System
If anything in your room breaks, malfunctions or needs maintenance, submit a Case Log!
Case logs can be accessed from your HUB account – login with your school credentials
By submitting a case log you have provided permission for Staff Maintenance to enter your room. If you have selected Computer Technologies, IT will respond.
Microsoft Teams is available to all RRC Polytech Students with an active academic email. Click the link below to join our Team.
This Team is used as a virtual Campus Living office and will allow you to have conversations and meetings via chat, phone, or video with Campus Living Staff and other Residents.
For more info on teams: Basic User Info.
Campus Living Winter 2023 Residence Team – Join here
In person Campus Living Office hours are 8:30am – 4:30pm located on the 4th floor in room 400. The Campus Living Office phone number is 204-631-3371.
Safety and Security
Security assistance is available 24/7/365, located at the Main Street entrance of PGI.
- You may also reach them by phone: 204-631-3381
Resident Assistants (RA) are available Monday -Friday 4:30pm-12:00am & Weekends and Holidays 9:00am-12:00am.
- You may reach them by phone: 204-227-4617
Get to know the building!
Steps to take to understand your room and ensure you have a great start to the term.
Every suite is controlled by a thermostat. It is in the bedroom of the single rooms and in one of the bedrooms in the double suites. (On the 6th and 10th floors, the thermostat is in the kitchenette of the double suites)
Set the temperature using the up and down buttons.
The City of Winnipeg standards of maintenance for residential properties requires we maintain a temperature of at least 21C during the day and 18c at night.
Top switch is set to:
- FAN: Air will blow constantly but the temperature cannot be set.
- AUTO: The temperature can be set using the up and down buttons.
- ON: Hot or cold air will blow constantly depending on what the bottom switch is set to. The temperature cannot be set.
It is recommended that you leave the top switch set to AUTO.
Bottom switch is set to:
- HEAT: The temperature can be set using the up and down buttons.
- OFF: No hot or cold air will blow. Only the FAN setting will work.
- COOL: The temperature can be set using the up and down buttons.
If you have the heat on and it gets too hot (or air conditioning gets too cold) do not change the switch settings. Instead, use the up and down buttons to adjust the temperature.
There are light sensors in your suite.
If the sensor does not detect movement for an extended period of time, you may suddenly find yourself in the dark.
You will need to move enough to trigger the sensor to turn the light back on. The sensor is mounted near the top of the room. You may have to stand and wave your arms or even do some jumping jacks to reactivate the detector.
Windows, Plumbing and Circuits
All Windows in your room open for fresh air. Make sure you securely close them and create a case log if your screen or blind is damaged or missing.
Most residents drink our tap water. If you prefer filtered water there is a refill station in the 4th floor hallway.
If your body creates it or it is toilet paper, flush it. Anything else needs to be disposed of in the garbage, recycling, or compost.
Do not plug multiple things into one outlet or run multiple large items at once. If your power turns off (flip your breaker) unplug a few things and ask Security to flip it on for you. If Security is not able to fix the issue, create a case log
Complete Your Room Condition Report
This report is found on your eRezLife account 24 hours of check-in.
- Log into your eRezLife account and click on the form on the left hand side.
- Review all items and sign the bottom.
Notice something you want added? Open a chat on Teams and add both Kylie & Tara. Send us your picture, video, or comment and we will update your form.
If you do not respond within seven business days it will be assumed that the room condition is as described and will be used during your check-out to determine any additional charges.
There are four communal lounges open for Resident use. Make sure you read all occupancy signs and do not move furniture.
For more pictures check out the 360 links to 2 of our lounges!
Student Lounge (5th floor)
Theatre (6th floor)
Lounges are in the following rooms: 513, 613, 700 and 1000
This kitchen is shared by all Residents. Use of the kitchen is a privilege. It is your collective responsibility to keep this space clean and use the kitchen safely.
Residents are required to follow all kitchen rules and responsibilities as outlined, failure to comply may result in disciplinary action, including restricted access to the kitchen, fines, or eviction. Review kitchen rules here: Kitchen Rules
Cooking appliances such as hot plates, toasters, and electric grills are NOT allowed in Residence suites/rooms.
Garbage and Recycling
All garbage and recycling is to be disposed of in the designated bins on each floor located outside the elevators.
Any Resident found to be leaving garbage or recycling in any other area may be fined.
There is free bicycle storage in room B02 in the basement of PGI. Bikes are not to be stored in personal suites. Residents may bring their own bike and lock to store in B02.