Move-in Guide

Welcome to PGI!

Kylie ClarkWelcome to your home away from home! I am so glad you chose to live with us this term and I can’t wait to see how much you will bring to our community.

I truly believe living in Residence can change your life if you let it!

I spent four years living in Residence and it is where I met my best friends, my now husband, and guided me on my path to pursue a career in Housing.

I hope you engage with the community and participate in discussions, events, and opportunities throughout the term, and reach out with ideas and suggestions on how we can make this the best part of your College experience!

Kylie Cox
Manager, Campus Living

Information before you move-in

What does Residence look like for the Winter 2021 term?

Rooms and Suites

See the links below for a 360 view of the suites to give you an idea of what to expect before you arrive!

  • Double Suite (Pictures taken of an occupied suite)
  • Single Suite (Pictures taken of a vacant suite – this provides a visual of what to expect in your room)

Familiarize Yourself

What is COVID-19?

How is COVID-19 spread?

  • COVID-19 is spread via droplets and close contact (within 6 feet of each other)
  • Survives on surfaces for hours to days

Some of the ways we are reducing the risk of COVID-19 in Residence

  • On call Critical Support Team
  • Signage and instructions installed throughout the building to ensure proper physical distancing. (Keep your eyes open!)
  • Increased cleaning/disinfecting of all communal and highly touched areas
  • Enforcement of the College Mask Policy
  • Reduction in Winter term Residence occupancy.
    • Not all rooms will be rented
  • Reduction of occupancy in all communal spaces
    • Actively reviewing CCTV camera footage
  • Changes to Guest Policy
    • Residents have the ability to sign in Guests into PGI. Each Resident may choose two (2) people that can be signed in and out of the building one (1) at a time. These people will be the only two (2) guests that the Resident may have until there is another update provided.  All guest rules apply.
    • Guests are not allowed in any communal area and must remain in the private suite of the Resident.
  • All Residence programming will be virtual or limited to a maximum of five participants.
  • Virtual office hours – via Teams (In-person meetings by appointment only)
  • Self-Isolation procedure for Residents (found on Teams)

What can you do to limit the risk of COVID-19 in Residence?

  • Hand Hygiene
    • Wash your hands for 20 seconds with soap and warm water
    • Rinse in warm running water for 10-15 seconds
    • Dry thoroughly
    • Use an alcohol-based hand rub if soap and water are not available
  • Cough Etiquette
    • Use a tissue or your upper sleeve (not your hands!) when you cough or sneeze
    • Wash your hands with soap and water, or an alcohol-based hand rub
  • Avoid sharing personal items
    • Do not share toothbrushes, towels, linens, cigarettes, drinks, phones, electronics, etc. 
  • Store all personal items in your room and keep your living space clean
    • Do not leave anything in a communal area or with someone else
    • Actively clean your room and remove all garbage & recycling 
  • Clean items that may be frequently touched
    • Remotes, light switches etc.

What should you do if you have symptoms?

For the most up-to-date, factual, information on COVID-19 in Manitoba, visit the Province of Manitoba website.

Contact Kylie Cox, Manager – Campus Living
Teams: Chat or Call
Phone: 204-631-3401

Contact the RRC Health Centre at 204-632-2238

IMPORTANT: For the most up to date information from the College, check your student email regularly and visit RRC’s Coronavirus Information website.

Move-In Day!

How to make move-in as easy as possible.

Your Specific move-in date is identified in your room offer.

  • Report to Residence staff at the main entrance (504 Main Street) to move in.

Check in between 10am-3pm

  • Once at the Residence, our team will help you!
  • Pick up your Residence key, mailbox key, and laundry card


  • Campus Living does not have designated parking. Please use one of the third-party lots nearby.

Room Key (Fob)

Red fob – the key to the building and your suite ($25 to replace if lost)

Using the fob

Your fob needs to be updated at least once every 48 hours. This is done at any hotspot automatically when you hold your fob up to it.

Hotspots are located at the main front door to PGI, and off the elevator on all Residence floors.

If your fob isn’t working

If your fob is not working, try the following before asking Security or Campus Living Staff for help.

  • Update your fob by using a hotspot (right) by holding your fob to the reader. If it lights up green it is working
  • Hold the SALTO sticker side (in the image above) to your door lock

Locking and Unlocking your door

Hold the SALTO sticker side of your fob to the reader on your lock in the hallway. When the light turns GREEN the door is unlocked.

Practice locking your door by placing your fob on the reader and waiting for the light to turn RED.

If you open the door and let it close behind you, it will remain locked from the outside. At any time if you open the door from the inside, it will remain unlocked from the outside. This can be confusing! You will get the hang of it in no time.

You will notice a small button on the inside of the door lock. By pressing this your door is locked.

Video Demonstration

IMPORTANT: Do not at any time hang clothing, bags, or other items on the inside door handle. This may ruin the locking mechanism and result in the loss of your deposit.


The key in your move-in package opens your mailbox. Your box is the same number as your room. ($25 to replace)

Mailboxes are located on the ground floor near the elevators.

Packages are held at Security. A note will be put on your door when they arrive.

Mailing Address

Your name
Suite number, 504 Main St
Winnipeg, MB
R3B 0T1

IMPORTANT: If mail arrives without your correct name and suite number, it will be returned to sender.


The card in your move-in package is your laundry card. ($25 to replace)

In the 4th floor hallway, you will see a reload machine. This machine is used to put credit on your laundry card and accepts credit and debit cards only. You may add increments of $10, $20, or $30 at a time.

Laundry rooms are located on the 6th and 8th floors (use either of them)

  • $2.50 – Wash
  • $1.75 – Dry

Ensure you follow physical distancing guidelines in the laundry room, and remove your laundry as soon as it is completed.

IMPORTANT: There is no refund on any remaining laundry card balance at move-out. It is left on the card for the lucky next Resident.


How to get in touch with Campus Living, request assistance, or look up information!


eRezLife logoThis is the Residence software used to track important information about your Residence account.

  • Important dates
  • Community Surveys
  • Room Condition Reports
  • Applications (for upcoming terms, and student staff positions)
  • Forms (move-out, tenant reference, room change, etc.)
  •  – Login with your school credentials


To login to the College WiFi you will use your school credentials. Instructions ›

IMPORTANT: If you are having issues with the WiFi you must contact IT to help. Campus Living does not fix internet issues.

Case Log System

Caselog Screenshot

If anything in your room breaks, malfunctions or needs maintenance, submit a Case Log!

Case logs can be accessed from your HUB account – login with your school credentials

By submitting a case log you have provided permission for Staff Maintenance to enter your room. If you have selected Computer Technologies, IT will respond.

Microsoft Teams

Microsoft Teams is available to all RRC Students with an active academic email. Click the link below to join our Team.

This Team is used as a virtual Campus Living office and will allow you to have conversations and meetings via chat, phone, or video with Campus Living Staff and other Residents.

For more info on teams: Basic User Info.

Campus Living Winter 2021 Residence Team – Join here

NOTE: In person Campus Living Office hours are limited, and only accessible by appointment. Request an appointment via chat on Teams.

Safety and Security

Security assistance is available 24/7/365, located at the Main Street entrance of PGI.​

  • You may also reach them by phone: ​204-631-3381

Resident Assistants (RA) are available Monday -Friday 4:30pm-12:00am & Weekends and Holidays 6:30am-12:00am.

  • You may reach them by phone: 204-227-4617

Additional Supports

Campus Living has a dedicated Critical Support Team available to offer additional services to any Resident. This team consists of members from the following College areas:

  • International Education 
  • School of Indigenous Education 
  • Facility Management 
  • Safety and Health Services
    • Nurse
    • Emergency Preparedness Coordinator
  • Security Services
  • Counselling & Accessibility 

Send a message via Teams to Kylie to be put in touch with someone from the Critical Response team.

Get to know the building!

Steps to take to understand your room and ensure you have a great start to the term.


Every suite is controlled by a thermostat. It is in the bedroom of the single rooms and in one of the bedrooms in the double suites. (On the 6th and 10th floors, the thermostat is in the kitchenette of the double suites)

Set the temperature using the up and down buttons.

NOTE: The City of Winnipeg standards of maintenance for residential properties requires we maintain a temperature of at least 21C during the day and 18c at night.

Top switch is set to:

  • FAN: Air will blow constantly but the temperature cannot be set.
  • AUTO: The temperature can be set using the up and down buttons.
  • ON: Hot or cold air will blow constantly depending on what the bottom switch is set to. The temperature cannot be set.
NOTE: It is recommended that you leave the top switch set to AUTO.

Bottom switch is set to:

  • HEAT: The temperature can be set using the up and down buttons.
  • OFF: No hot or cold air will blow. Only the FAN setting will work.
  • COOL: The temperature can be set using the up and down buttons.
NOTE: If you have the heat on and it gets too hot (or air conditioning gets too cold) do not change the switch settings. Instead, use the up and down buttons to adjust the temperature.

Light Sensors

There are light sensors in your suite. 

If the sensor does not detect movement for an extended period of time, you may suddenly find yourself in the dark. 

You will need to move enough to trigger the sensor to turn the light back on. The sensor is mounted near the top of the room. You may have to stand and wave your arms or even do some jumping jacks to reactivate the detector.

Windows, Plumbing and Circuits


All Windows in your room open for fresh air. Make sure you securely close them and create a case log if your screen or blind is damaged or missing.

Drinking Water

Most residents drink our tap water. If you prefer filtered water there is a refill station in the 4th floor hallway.


If your body creates it or it is toilet paper, flush it. Anything else needs to be disposed of in the garbage, recycling, or compost.

Power Circuits

Do not plug multiple things into one outlet or run multiple large items at once. If your power turns off (flip your breaker) unplug a few things and ask Security to flip it on for you. If Security is not able to fix the issue, create a case log

Complete Your Room Condition Report

This report is found on your eRezLife account 24 hours of check-in.

  • Log into your eRezLife account and click on the form on the left hand side.
  • Review all items and sign the bottom.

Notice something you want added? Open a chat on Teams and add both Kylie & Tara. Send us your picture, video, or comment and we will update your form.

IMPORTANT: If you do not respond within seven business days it will be assumed that the room condition is as described and will be used during your check-out to determine any additional charges.

Communal Lounges

There are four communal lounges open for Resident use. Make sure you read all occupancy signs and do not move furniture.

For more pictures check out the 360 links to 2 of our lounges!

Student Lounge (5th floor)

Theatre (6th floor)

Lounges are in the following rooms: 513, 613, 700 and 1000

IMPORTANT: Guests (non-Residents) are not allowed to visit communal lounges.

Communal Kitchen

Pay attention to all signage and occupancy restrictions while using the kitchen.

See a 360º view of the Kitchen ›

This kitchen is shared by all Residents. Use of the kitchen is a privilege. It is your collective responsibility to keep this space clean and use the kitchen safely.

Residents are required to follow all kitchen rules and responsibilities as outlined, failure to comply may result in disciplinary action, including restricted access to the kitchen, fines, or eviction. Review kitchen rules here: Kitchen Rules

IMPORTANT: Cooking appliances such as hot plates, toasters, and electric grills are NOT allowed in Residence suites/rooms.

Garbage and Recycling

All garbage and recycling is to be disposed of in the designated bins on each floor located outside the elevators or in the designated areas in room B02 (basement).

Any Resident found to be leaving garbage or recycling in any other area may be fined.

IMPORTANT: Room B02 is also the bike room in PGI. If you are bringing a bike with you, you need to store it in this space.