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Academic News

Jennifer Thompson’s Story

March 30, 2021

Jennifer ThompsonThe following are responses from Jennifer Thompson, a 2009 graduate of Tourism Management.

Where do you work and what’s your current position?

I’m the Director of Events and Catering at the Winnipeg Football Club.

What are three career steps you’ve taken since graduating from Red River College?

  1. Upon completing the Hospitality and Tourism Management Program at Red River College, I applied and took a position with Walt Disney World as a Cultural Representative at the Canadian Pavilion in Epcot. This was a one-year position based on the type of US work visa that I had.
  2. Following my position with Walt Disney World, I had a desire to remain with the company and applied for a position with Disney Cruise Lines. Upon being hired with Disney Cruise Lines I started as a Guest Services Representative and was rapidly promoted working in positions as Guest Service Systems Coordinator, Groups and Events Manager, Guest Relations Manager and Concierge Manager.
  3. Upon leaving Disney Cruise Lines, I spent a few months in South Africa before returning home where I was hired with the Winnipeg Football Club as a Catering and Events Manager. Approaching nearly five years with the Winnipeg Football Club, my role has changed and expanded significantly to where I am currently the Director of Events and Catering, managing such areas as stadium events, catering, premium game day service, community relations, game day entertainment and halftime.

What’s a highlight of your professional life after graduation?

A highlight was my time with Disney Cruise Lines. When I first started with them, I was out of my comfort zone doing something completely foreign and new to me. I quickly fell in love with working on cruise ships. I loved working for an amazing company who taught me so much and what customer service really is and I cherish the time with them that allowed me to travel and see the world.

How did your time at Red River College help you achieve your goals?

Above anything else, I think that the program gave me confidence. Through the classes, it gave me the knowledge to feel confident in my abilities, and what I could bring to the industry.