Information Technology Solutions

Information Technology Solutions

Configure wireless network – Chromebook

IMPORTANT: Chromebook can be a challenge to configure to the College’s RRCWireless network. This is quite common for anyone using a Chromebook. You may receive an error message, similar to this, “Error configuring network. EAP auth failed ERROR”.

This process will take patience and time. It is a wait, so do not try again and again. Allow the Chromebook the chance it needs to go through its process.

At the time of this process capture, it took about ten minutes to configure to the RRCWireless network. We suggest you allow enough time for this process to complete, before actually needing the network for your classes.

While you wait for the connection to complete, attend to something else, prep your class work, review your textbooks, and you will find, it will configure to the network.


To configure to the RRCWireless network, follow these steps:

  1. Click the Wifi icon on the right-hand side of the bottom taskbar.
  2. Ensure the toggle is moved to the ‘on’ position.
  3. Click the arrow next to the toggle.
  4. Select RRCWireless.
  5. Fill in the information or leave the default as listed:
    • SSID = RRCWireless defaults in
    • Security = EAP defaults in
    • EAP Method = change to PEAP
    • EAP Phase 2 authentication = change to MSCHAPv2
    • Server CA certificate = change to Do not check
    • Identity = enter College username
    • Password = enter College password
    • Anonymous Identity = leave blank
    • Save identity and password = toggle on
    • Allow other users of this device to use this network = toggle off by default and cannot toggle it on
    • Click Connect

Further support links:

NOTE: If your Chromebook is still unable to configure to the network, click on ITS Service Desk to submit a Service Desk ticket.


← Back to Forget RRC Wireless – Device‑specific instructions

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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