Information Technology Solutions

Password policy

RRC Polytech maintains a policy of periodic password expiration in order to adhere to regulatory, audit, and security requirements. It is important to have strong password requirements and policies in place to protect access to RRC information and ensure that the integrity of password security is maintained over time.

You can scroll through each help topic in this document or click a specific topic below:

Password requirements

All passwords must adhere to the following requirements:

  1. Passwords expire after 180 days.
  2. Passwords must contain a minimum of 8 characters.
  3. Passwords cannot contain all, or part, of your account name.
  4. Passwords must contain characters from 3 of the 4 following categories:
    • Upper case letters (A–Z)
    • Lower case letters (a–z)
    • Numeric digits (0–9)
    • Non‑alphanumeric symbols (e.g., / & $ # %)

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Change your password

To change your password at any time, or after you receive notification of an expiring password, navigate to the Change your password page.

If you require additional instructions, please refer to the following web pages:

NOTE: If you have explored the password self‑help resources above and are still having difficulty changing your password, please open the ITS Service Desk website to submit a Service Desk ticket.

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Update your cached credentials in Windows

If you still have trouble logging in, you might need to update cached credentials, in one of the following two ways:

At an off-site location

  1. Connect to VPN.
  2. Change your password.
  3. Click the Windows key and then click ‘L‘ to lock your screen.
  4. On the log on screen, enter your new password.

While on campus

  1. Plug into the RRC network.
  2. Change your password.
  3. Log off your computer.
  4. Log on your computer with your new password.

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Forgotten user name or password

If you have forgotten your user name or password, or missed the timeline to change your password, refer to the Claim your account / Forgot your password page to retrieve your information.

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RRC Polytech > Information Technology Solutions > Help Resources > Information Technology Policies > Password policy

RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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