IT Solutions would like to make the College community aware of a provider scheduled maintenance window affecting the College internet connection.

–Scheduled Maintenance Window–
Start: Friday, February 21st, 1630hrs (4:30pm)
Complete: Friday, February 21st, 1930hrs (7:30pm)

–User Experience–
During the maintenance window there may be one or two brief (10-20 minute) partial, intermittent, or full outages of College internet services.  This will result in disrupted access to RRC hosted applications and services from off-site locations, and access to internet hosted applications or services from on-Campus locations.  Examples of services affected include but are not limited to: access to VPN from off-site, access to HUB from off-site, access to virtual desktops from off-site, and internet from on-campus.

The main College web page (www.rrc.ca), as well as Cloud hosted College services will NOT be affected. These services include but are not limited to: Learn, O365, Webex, Adobe Cloud Connect, Campus Press, and Salesforce.

Plans for this maintenance window are subject to change.

If you have any questions or concerns regarding this maintenance window please contact the ITS Service Desk or email servicedesk@rrc.ca.