Frequently Asked Questions
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What is COVID-19?
How does COVID-19 spread?
What are the symptoms of COVID-19?
Where can I get the most recent, reliable information about COVID-19, public health measures, travel restrictions, etc.?
I’m experiencing cold or flu-like symptoms, but I don’t think I have COVID-19. Can I study or work on campus?
What if I have COVID-19 symptoms?
What if someone in my household has COVID-19 symptoms?
What if someone in my household has traveled outside the province?
What if I have a confirmed COVID-19 diagnosis?
How do I clean my cell phone?
What Mental Health and Counselling Resources does the College provide for staff and students?
What happens if there is a confirmed case of COVID-19 on one of our campuses?
Masks required on campus
Is wearing a mask required on campus?
Will the College provide a mask?
Can I wear a bandana, buff, scarf, or something else instead of a mask?
What happens if I forget my mask?
Why do I need to wear a mask?
What if there isn't anyone around? Do I need to wear a mask?
What if I have a medical condition and can't wear a mask?
What if I refuse to wear a mask?
How do I safely wear a non-medical mask?
Why wear a mask?
For general information about our phased re-entry plans, review our Campus Re-entry Phases
Will Red River College campuses re-open during the 2020/2021 academic year?
For each phase of campus re-entry, you talk about allowing up to a certain percentage of the campus population to return at a time. What does that mean?
What priorities and guidelines inform the College's campus re-entry planning?
How does the College determine which programs are essential for in-person delivery?
Will the College be re-opening gym facilities at NDC and The Roblin Centre?
How are ventilation and air flow being managed on our campuses now that more students and staff are returning?
Flexible Online Delivery
What is Red River College doing to maintain the quality of programs and courses that are now being delivered online?
What if I don't have access to a computer or high-speed internet, or don't have a reliable or dedicated study space at home? Are spaces available on campus for me to study, or access online courses?
Are all programs going to be delivered online from now on? Or will we go back to “business as usual” when the pandemic ends?
Will I be able to resume my co-op or practicum?
Grades and grading options
How do students whose courses were interrupted access the old LEARN shell?
When will grades be entered for students whose courses were interrupted?
Are there options for final grades at RRC as a result of the COVID-19 pandemic?
Why would I choose to change my final grade to a CR/NC?
Am I required to change my letter grade to this new grading option?
How long will this option will be available?
What does a grade of CR mean?
What does a grade of NC mean?
How will changing my grade to a CR/NC affect my GPA?
If I choose to change my final grade to a CR/NC will I still be able to use this course as a prerequisite to another course or as an admission requirement?
When can I request to change my final grade to a CR/NC?
How do I submit a grade change request?
What do I need to know when making the decision to change my current grade?
Once changed, can I change it back to a letter grade?
If I change my final grade will I still be able to appeal my course letter grade?
If I convert a letter grade to Not Complete, do I get a tuition reimbursement for the course?
Will I still be eligible to receive program academic achievement awards if I opt to have a letter grade replaced with a grade of CR?
Will the College be reducing tuition as a result of online delivery and will fees change?
If courses are happening online, why am I still being charged certain fees?
What kinds of fees am I being charged as part of my tuition?
Emergency Support Fund
I am a student who has been financially impacted by COVID-19. How do I apply for funding?
Who can receive funding through this fund?
How can I make a donation to this fund?
Is this fund available to international students?
Is the COVID-19 Emergency Student Support Fund a loan or a bursary/grant?
If I don't meet all of the outlined criteria, am I eligible for financial support through the COVID-19 Emergency Student Support Fund?
What is the deadline for applications to the COVID-19 Emergency Student Support Fund?
How long do the applications for this fund take to process?
How will the payment for the COVID-19 Emergency Student Support Fund be received by applicants?