The Outlook for Apple app allows you to securely access emails, calendars, tasks, and contacts from the College’s staff email system on your mobile device. If you are syncing your device for the first time, refer to Synchronize your device with staff email – Connect staff email to your mobile device before proceeding.

NOTE:
Outlook for iOS requires iOS 9.0 or higher. If the app is incompatible with your device, try adding your staff email account using the built‑in mail app that comes with your mobile device. The images used in this instruction are from an Apple iPad. Other Apple devices and versions may have a different appearance.

Add an account

  1. Install and open the Outlook for iOS app available from the App Store.
  2. Tap Get Started.
  3. Enter your College user name followed by @rrc.ca, and then tap Add Account.
  4. In the Microsoft group, tap Exchange.
  5. In the Email Address field, enter your College user name followed by @rrc.ca, in the Password field, enter your College email password, move the Use Advanced Settings slider to the On position, and then tap Sign in.
  6. On the Use Advanced Settings screen, complete any fields that did not automatically populate using the following settings:
    • In the Server field, enter the server name found in the College email server name PDF document.
      NOTE:
      For security purposes, only RRC staff can access this document. Do not disclose the server name to anyone who is not a College employee.
    • In the Username field, enter your College user name followed by @rrc.ca.
    • Tap Sign In to add your account to Outlook.

  7. When prompted to add another account, tap Maybe Later to open your Inbox. (You can add accounts to your device at any time, refer to the Add another account section.)

Add another account

You can have more than one email account in Outlook for iOS. To add another account, follow these steps:

  1. Tap the Menu icon, tap the Settings icon, tap Add Account, and then tap Add an email account.
  2. Refer to Step 3 in the Add an account section, and follow the instructions.

Delete an account

  1. Tap the Menu icon, and then tap the Settings icon.
  2. Select the account that you want to delete.
  3. Tap Delete Account, and then select Delete from this device or Delete from all mobile devices.

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