The Apple Mail app allows you to securely access emails, calendars, tasks, and contacts from the College’s staff email system on your mobile device. If you are syncing your device for the first time, refer to Synchronize your device with staff email – Connect staff email to your mobile device before proceeding.

NOTE:
The images used in this instruction are from an Apple iPad. Other Apple devices and versions may have a different appearance.

  1. Tap Settings.
  2. Tap Accounts & Passwords, and then tap Add Account.
  3. On the Add Account menu, tap Exchange.
  4. In the Email field, enter your College user name followed by @rrc.ca, and in the Description field, enter a descriptive name for your account, and then tap Next.
  5. Tap Configure Manually.
  6. On the Configure Manually screen, complete any fields that did not automatically populate using the following settings:
    • In the Server field, enter the server name found in the College email server name PDF document.
      NOTE:
      For security purposes, only RRC staff can access this document. Do not disclose the server name to anyone who is not a College employee.
    • In the Username field, enter your College user name followed by @rrc.ca.
    • Enter your College password, and then tap Next.
  7. Choose which options you would like to sync with your device (any options switched off will not be synchronized), and then tap Save to complete the setup process.

← Back to Help Resources