orange iconOperational Response Level: Restricted ›
Information Technology Solutions

Information Technology Solutions

Alerts

IT Solutions NDC Network Maintenance July 30th

July 26, 2021

IT Solutions is planning a network maintenance window at the Notre Dame campus to support ongoing network services, upgrades, and enhancements.

–Scheduled Maintenance Window–
Start: July 30th @ 1700hrs
Complete: July 30th @ 1900hrs

–User Experience–
There will be no or intermittent access to various college systems when onsite at the Notre Dame Campus. Affected services will include, but are not limited to, Colleague, email, file shares, Office 365, Virtual Desktop(s), VoIP phones, wired internet, wireless internet.

Offsite access to Colleague, email, file shares and Office 365 will not be impacted.

Plans for this maintenance window are subject to change. This notice will be updated at https://www.rrc.ca/its/news/.

If you have any questions or concerns regarding this maintenance window please submit an ITS Service Desk ticket here.

 

Emergency Security Policy Update

May 14, 2021

In order to quickly address an important security issue, IT solutions made a change to our Multi Factor Authentication (MFA) configuration on May 12th.

If you are experiencing issues receiving RRC emails on your iPhone or iPad please try deleting and re-installing your account. If you require assistance with this please contact the Service Desk

If you are using an Android device and experiencing issues you will need to install the Outlook for Android application. The instructions can be found here.

If you are having issues connecting to email on your computer, or require further assistance with your smartphone, please contact the Service Desk.

Thank you.