Two hospitality students practicing making drinks in a mixology lab

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Hospitality Business Management

Note: This program has replaced Hospitality and Tourism Management.

UPCOMING EVENTS

Hospitality Business Management Tour
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Turn your passion for service, leadership and innovation into a passport to global hospitality careers.

Master the art of hospitality and prepare for leadership in a global industry.

This program is your launchpad into the fast-paced world of hospitality, where business strategy meets unforgettable guest experiences.

You’ll develop essential skills in operations, customer service, leadership and business management tailored specifically for the hospitality industry. From hotel and restaurant operations to event coordination and guest experience design, you’ll gain the tools to lead with confidence and creativity.

Learn from industry-seasoned instructors and apply your knowledge in real-world settings, including Jane’s, our fine-dining training restaurant, where you’ll serve real guests and collaborate with professional chefs. Our curriculum emphasizes innovation, sustainability, inclusive practices and digital solutions that are shaping the future of hospitality.

You’ll also gain valuable industry experience through practicums placements with leading hospitality businesses – building your resume, expanding your network and boosting your confidence.

Whether you aspire to manage a hotel, lead a restaurant team or launch your own hospitality venture or event, this program equips you with the business acumen and hands-on experience to thrive.

Your career in hospitality starts here. Are you ready to lead the experience?

  • Program Type
    Full-time
  • Credential
    Diploma
  • Program Delivery
    In-person hybrid
  • In-person Location
    Exchange District Campus
  • Intake
    Fall
  • Program Length
    2 years
  • How to Enrol
    Application required
  • Application Type
    General entry
  • Work-Integrated Learning
    Gain hands-on experience with real work opportunities
  • Indigenous Pathway
    Program pathway available to Indigenous learners

Experience a Polytechnic Education

Full-time Delivery: Something New Every Term

Step into the world of hospitality with a dynamic program that blends hands-on learning, industry certifications and real-world co-op experiences. From foundational business and service skills to advanced leadership, strategy and specialization, you’ll graduate ready to thrive in hotels, restaurants, tourism and beyond – locally or globally.

TERM 1

You’ll build a strong foundation in business math, accounting, communication and customer service while gaining hands-on experience in rooms and food and beverage operations.

TERM 2

Advance your communication skills and explore the dynamics of workplace behaviour, marketing and tourism through real-world applications and industry insights.

TERM 3

Develop vital work experience through a work-integrated learning practicum with an industry partner gaining valuable industry experience and building connections that support your career goals.

TERM 4

Deepen your expertise in hospitality with courses in business law, event coordination, human resources, restaurant design and profitability management.

TERM 5

Sharpen your strategic thinking and leadership skills while specializing in rooms or food and beverage management, and explore ethics, sustainability and mixology.

TERM 6

Complete your second work-integrated learning practicum, taking on more responsibility and refining your professional skills as you prepare to launch your hospitality career.

Employment Potential

Prepare yourself for career success

Potential Grad CAREERS

  • Accommodations manager
  • Banquet manager
  • Business development manager
  • Event sales and service manager
  • Event sales coordinator
  • Executive housekeeper
  • Food and beverage manager
  • Golf course clubhouse manager
  • Guest experience manager
  • Guest service representative
  • Hospitality brand sales representative
  • Hospitality operations manager
  • Hotel front desk agent
  • Hotel front office manager
  • Hotel manager
  • Hotel sales coordinator
  • Night club manager
  • Reservation agent
  • Resort manager
  • Restaurant manager
  • Sales and catering coordinator
  • Wine server
Restaurant wait staff standing in a restaurant by the kitchen counter

What to Expect in This Program

Get Prepared for the Future of Work

Excel with practical learning and experienced instructors, all focused on your success. With an employer-driven education, you won’t just be ready for a career – you’ll be prepared to stay in front of what’s ahead.

Smiling students talking to each other in a classroom
Develop your expertise in a professional, immersive environment surrounded by passionate peers, expert instructors and exciting new experiences.
Server preparing a dish beside a table in a restaurant
Discover the challenge and satisfaction of serving world-class cuisine at Jane’s, RRC Polytech’s fine-dining restaurant.
Instructor talking to a student in a classroom
Take advantage of small class sizes to work one-on-one with passionate, industry-experienced instructors.
Hospitality students practicing mixing drinks in a mixology lab
Learn to serve it, shaken or stirred, in our Mixology Lab – a space dedicated to crafting your cocktail skills.
Hospitality students talking to one another in a restaurant
Join a passionate community of professionals and build friendships, partnerships and industry connections that will last you a lifetime.
Two restaurant hosts wait at the front of the restaurant for customers
Immerse yourself in a world of opportunities and explore the dynamic, fast-paced hospitality and tourism industries!

Graduate Success

As a Hospitality Business Management grad, you’ll have access to a variety of excellent career opportunities in a vibrant, fast-paced industry. Whether you’re drawn to hotels, restaurants, tourism or events, this program will equip you with the tools to thrive. You’ll learn how to create unforgettable guest experiences, manage operations, and lead with confidence, all while building a strong foundation in business and customer service.

The statistics below represent the opinions and employment statuses of this program’s (formerly known as Hospitality and Tourism Management) recent grads. They were retrieved from the 2019-2020 RRC Polytech Graduate Satisfaction and Employment Report.

Instructor watches a hospitality student make a dish beside a table at a restaurant

100% – CONSIDER INSTRUCTORS KNOWLEDGEABLE

Our instructors are seasoned industry professionals who bring real-world experience into every classroom. They stay current with trends, maintain strong employer connections and ensure your education is practical, relevant and future-focused. With their guidance, you’ll gain the confidence and skills to succeed in any hospitality setting.

100% – NEW GRADS HIRED

With two work-integrated learning practicums built into the program, you’ll graduate with more than just knowledge, you’ll have real industry experience. These placements connect you directly with employers, sharpen your skills in real-world settings and help you build a professional network that sets you apart. By the time you finish the program, you won’t just be ready to work, you’ll be in demand.

Hospitality student looking inside a liquor cabinet in a restaurant bar
Servers at a restaurant carrying dishes out to tables

100% – SATISFIED WITH RRC POLYTECH EDUCATION

At RRC Polytech, your education goes beyond the classroom. With a powerful blend of in-depth theory and hands-on learning, you’ll graduate with the confidence to lead and the skills to grow. Whether you’re aiming to manage a team, launch your own business or explore global opportunities, this program gives you the practical foundation to turn your goals into reality. From Manitoba to the world, your journey starts here!

Photo of Laneil Smith

“There’s a foundation learned through the College. When I was in school, it was partly about creating skills, but it also built my strength and confidence to improve and excel within the industry.”

Laneil Smith – Co-owner, Marion Street Eatery; Manager, Marion Hotel
Marion Street Eatery and Marion Hotel

Who Should Enrol?

Turn your talents into academic success

Are you passionate about creating memorable experiences? As a student in the Hospitality Business Management program, you’ll thrive in dynamic environments where planning, service and leadership come together. You enjoy working with people, solving real-world challenges, and bringing energy and professionalism to everything you do.

Whether you have previous experience in hospitality or are just beginning your journey, this program builds on your natural strengths – like communication, adaptability, and enthusiasm – and equips you with the business knowledge and hands-on skills to succeed in hotels, restaurants, tourism, events and beyond.

Students that excel in this program often share these interests, skills and personality traits.

PERSONALITY TRAITS

  • Customer Service
  • Communication
  • Detailed-orientated
  • Problem-solver
  • Planner

SKILLS

  • Adaptability
  • Creative
  • Empathetic
  • Enthusiasm
  • Positive attitude

INTERESTS

  • Restaurants
  • Accommodations
  • Casinos and gaming
  • Meetings and conferences
  • Events and festivals
  • Cruise lines/rail services
  • Winery and brewery operations
  • Sales and marketing
  • Management
  • Business ownership

All the Information You Need

MAKE AN INFORMED DECISION

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ADMISSION REQUIREMENTS

Ensure signup goes smoothly and understand program requirements before registering. Review required documents and procedures to make sure you’re prepared to enter this program.

Exterior of RRC Polytech building

LOCATION, DATES AND FEES

Start planning with peace of mind and get the information you need on one easy-to-find page. Review start dates, locations, book and equipment costs and program fees.

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SCHOLARSHIPS

Celebrate and motivate your learning. Whether you’ve sprinted through the first term or just received your acceptance letter, find a variety of bursaries, scholarships and awards.

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OTHER INFORMATION

Explore our Catalogue for more detailed information, including a program outline, course descriptions and everything you’ll need to plan and prepare for your future success.

Exterior of RRC Polytech building

DATES AND FEES

Start preparing with peace of mind. View information about courses and sections, including locations, delivery methods and costs. It only takes minutes to register and further your future.

Students outside in a courtyard

LIST OF COURSES

Plan out your preferred learning journey. Review a summary of this program’s courses to discover what you’ll learn and how an RRC Polytech education will help your career.

Woman sitting in computer lab

ADMISSION REQUIREMENTS

Ensure signup goes smoothly and understand program requirements before registering. Review required documents and procedures to make sure you’re prepared to enter this program.

Person browsing the RRC Polytech website

OTHER INFORMATION

Explore our Catalogue for more detailed information, including a program outline, course descriptions and everything you’ll need to plan and prepare for your future success.

Begin Your Journey

Get Started with RRC Polytech

Start Your Application

Your future is within reach, and we’re here to help you achieve it. Experience industry-focused opportunities available at RRC Polytech and develop the knowledge and skills to grow, lead and excel in your future career.

Contact Us

Get in touch with us today to learn more about this and other programs, receive personalized guidance and discover your best path forward.

Funding Your Education

Support yourself while pursuing your RRC Polytech education. You may be eligible for loans, grants and scholarships to help tackle your financial needs.

RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.