Information Technology Solutions

Information Technology Solutions

Move junk email to Inbox

Information Technology Solutions (ITS) has an updated staff email security feature. We use a cloud-based filtering service that helps protect our organization from spam and malware. This is already working to secure both your incoming and your outgoing email. It will filter and inspect all emails that are received at College email addresses. When one is deemed of concern, it will be placed into your Junk Email folder.

NOTE: Email placed in the Junk Email folder, will be held there for 30 days, and then they will be deleted. For more information, please see Email Security FAQ.

If Outlook has moved an email to your Junk Email folder that you want back in the Inbox, please view the following:

Move a single email back to your Inbox

  1. Locate the email you would like to move back to your Inbox, and then click it to highlight it.
    junk email folder for staff
  2. Click Move To, and then click Inbox.
    move to inbox from junk folder

Always move an email and future emails from a specific sender

  1. Open the Junk Email folder, and then click the email, and then click Not junk.
    not junk
  2. On the Mark as Not Junk window, select the checkbox, verify that the email listed is the one that is not junk, and then click OK.
    mark as not junk and click ok

← Back to Outlook on the web (formerly known as Outlook Web App or Outlook Web Access)

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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