Outlook keeps asking for my password

If you are repeatedly getting pop‑ups asking you to change your password while you are using Outlook, you may need to remove your saved passwords to resolve the issue.

If you have previously selected the Remember my credentials check box while logging on and have subsequently changed your password, Windows will not overwrite your originally saved password with the new one.

To fix this issue, erase your saved passwords from Windows 10 and 11 by following these steps:

  1. In your Windows search box, type Credential Manager, and then press the Enter key or click the search result.
    type credential manager and then click it
  2. To remove saved passwords under Windows Credentials, expand the items you want to remove saved passwords from, and then click Remove
    click remove at the item you want to remove under windows credentials
  3. Repeat Step 2 until you have removed all of your saved credentials from Credential Manager.
    NOTE: You will be required to reenter your new username and password the next time you log on.

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