Information Technology Solutions

Information Technology Solutions

Set up Yubikey for multi-factor authentication

To provide an extra layer of security for your College account, RRC Polytech has moved to a multi-factor authentication (MFA) system. With multi-factor authentication, in addition to your College username and password, a time-limited verification is required when you log on to Microsoft 365 services, Outlook desktop and mobile clients, Microsoft Teams, and HUB. That way, if a hacker steals your password, it will be difficult for them to access your account without a verification code.

Once you log on using multi-factor authentication, you will not receive another prompt for verification, unless you completely sign out or change your password.

A YubiKey and a Yubico authentication app are required to complete the multi-factor authentication setup.

NOTE: To download the Yubico authenticator app, for Mac, Windows, iOs, and Android, click Download Yubico Authenticator.

To install on Windows

  1. Once you have downloaded the authenticator app, click Open file at the bottom left-hand side of your taskbar.
    click open file
  2. On the Yubico Authentication Setup window, click Next.
    click next
  3. On the Yubico Authenticator Setup window, click next
  4. On the following window, click Yes, to allow the app to make changes to your computer.
  5. One the Yubico Authenticator Setup window, click Finish to complete the installation.
    click finish
  6. Click RRC Polytech multi-factor authentication. The Security Info window will open in a new tab and then click +Add method to add a sign in method.
    click add method
  7. On the Add a method window, select Authenticator app in the drop-down menu, and then click Add.
    select authenticator app and click add
  8. On the Microsoft Authenticator window, click “I want to use a different authenticator app”.
    click i want to use a different authenticator app
  9. On the setup window, click Next.
    click next
  10. On the Authenticator app window, click Can’t scan image?
    click can't scan image

    The Authenticator app will open and your Account name and Secret key are located at the bottom.
    click can't scan image

  11. Search for the Yubico Authenticator app that you installed on your computer.
    search for the yubico authenticator app
  12. Insert you Yubikey in to your computer.
    insert yubikey
  13. One the Yubico Authenticator app, click Add.
    click add
  14. Click Manual on the Yubico Authenticator app window.
    click manual
  15. Go back to the second window image for the Authenticator app.
    click can't scan image

    • Click the Copy symbol next to the Account name and then paste it in the space for the Account name in the Yubico window.
    • Click the Copy symbol next to the Secret key and then paste it in the space for the Secret key in the Yubico window.
      paste account name and secret key

      When complete, it will look like this, and then click Add.

      when complete

  16. Double click on your account in the Yubico authentication app and touch the lit ‘y’ on the Yubikey to get a code.
    NOTE: The code is automatically copied to the clipboard so that you can paste it on the Authenticator app window.

    double click your account and touch your yubikey
  17. Paste the code that you copied, and then click Next.
    paste the code you copied and click next

NOTE: If you have any questions or issues with MFA, click ITS Service Desk website to submit a Service Desk ticket, or call 204-632-2125, or email

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RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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