To perform a virus scan on a College‑issued Windows 10 computer, follow these steps:
- Click Show hidden icons at the bottom right‑hand side of your taskbar, and then click the Windows Defender icon.
- On the Windows Defender Security Center home screen, click Virus & threat protection.
- On the Virus & threat protection screen, click Quick scan, which takes 45–60 minutes.
NOTE: A quick scan searches for malware in your Windows startup folders and is typically adequate for locating malware that real‑time protection may have missed. To run a full scan, refer to Step 4. A full scan is appropriate for identifying malware on other system components and folders when a more thorough clean‑up is necessary.
- To run a full scan (which could take several hours depending on the number of files on your system), on the Virus & threat protection screen, click the Advanced scans link, and on the Advanced scans menu, select the Full scan button, and then click Scan now.
NOTE: If the scan identifies an issue, it will quarantine the suspect file for one month before deleting it. If after one month the quarantined file is still visible in your quarantined items, you can submit a Case Log to receive help directly from an IT Solutions team member. (To view quarantined items, on the Virus & threat protection screen, click the Scan history link.)
Perform virus protection updates
IT Solutions performs Windows Defender protection updates on a daily basis, and all College‑issued computers will automatically receive these updates. If your computer has been offline or not connected to the College’s wired network for an extended period, you can manually check for protection updates by following these steps:
- Refer to Step 1 and Step 2 to open the Virus & threat protection screen.
- On the Virus & threat protection screen, click the Protection updates link, and on the Protection updates screen, click the Check for updates button (Windows will automatically install any necessary protection updates).