LiVE Conferencing for Instructors

Click the heading to expand its contents:
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Step 1: Check whether LiVE can be run on your computer by going to this link:  Web Conferencing – First Time Users. Please distribute this link to your students.

  • review the system requirements
  • plug-in your headset (2 small jacks or one USB plug)

Step 2:Go to the Configuration Room

  • click on the “Configuration Room” listed on the support page (V12.6 Configuration Room (CA-SAS))
    • FIRST TIME USERS: if it’s your first time using LiVE you may have to install the “Blackboard Collaborate Launcher”. You will find the link after clicking on the “Configuration Room”.
    • Once the launcher is installed, you may wish to refresh the page, or re-click the “Configuration Room” to start the configuration session.
  • follow the instructions on the page to ensure that you can speak and hear

There is also an optional overview of the system here: Moderator Overview

Step 3: Set up a LiVE room in LEARN

  • Log into LEARN and enter your course.
  • Click on the “Communication” dropdown in the menu and select “LiVE”.
  • You will see your room list. If there are no rooms set up yet, click “New Room”.
  • Configure your room
    1. Give it a Name
    2. Restrict availability to specific times if desired
    3. Define advanced properties
  1. Add attendees to the room.
    • Click “Add Attendees”.
      You can add people already in the LEARN course from the “Users” menu. You can also add External attendees like guest lecturers or other people who are not enrolled in the LEARN course by clicking “Add External Attendee” and adding their email address.
    • Click “Add”
    • You will now see a list of users you have invited. You can change there roll in the system by clicking the action button beside there participant roll, and adjusting it to moderator or back again.  Setting someone as moderator gives them the same level of privileges to the LiVE course as you have.
  1. Once configured you can enter the room by clicking the “Join” button that is beside the room name. This will only become a click-able button during the availability time you configured.  If you have run a session and it was recorded, you can access this by clicking the action button beside the session name and then clicking on “Archives”

During your LiVE Session

Preparing for the Session

  • It’s essential that you make sure the audio is working. Make sure that you and your participants enter the session early to get their audio set up. You do not want to waste presentation time with people who did not prepare struggling to complete their setup.
  • Distribute the Quick Start Guide for Students available here on the LiVE for Students page.
  • Set up your audio by going through the “Audio Setup Wizard”. You will find the audio setup wizard under “tools” or in the dropdown in the Audio & Video area. The wizard will step you through the configuration.
  • After setting up the Audio you will be able to turn your microphone on so that participants can hear you. You can turn this on by clicking the “Talk”  button pictured below.



  1. You can record your session for later playback. This can be started and stopped by clicking the “Record” button that is in the upper right hand corner of the page.


To upload a Power Point to the whiteboard you will click the “Load Content” button:


  • You may want to use the application share. This tool will allow you to show applications on your desktop to your participants. You can share a specific application or your full desktop.
  • Lastly, remember the most important thing to becoming comfortable using LiVE is to practice the tools you will be using.  Practice, Practice, Practice!

Help Desk/Support

Contact LiVE directly for all help with technical questions.

Online Help Desk:

  • read answers to commonly-asked questions
  • access Live Help via Live Chat

Toll Free Phone Assistance: 1 (877) 382-2293


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