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Increasing Accessibility to Educational Videos: A Joint Project between AV Services and Deaf and Hard of Hearing Services

September 19, 2019

laptop with closed captioned symbol on screen

Background

In March, 2019, AV Services and Deaf and Hard of Hearing Services received a $25,000 grant from The Winnipeg Foundation to support a project that will increase accessibility to instructional video at Red River College. Through the joint effort of these two departments, in partnership with the Manitoba Association of Visual Language Interpreters (M.A.V.L.I.), this project aims to provide closed captioning to 20,000 minutes of video from Red River College Library’s streaming collection.

Why Closed Captions are Essential

As many know, video resources are a staple component in most course curriculum at the College. The use of captioned streaming video as an instructional tool supports universal course design and provides educational equity for people who have a hearing disability. For this reason, providing captions to streaming video has been targeted as an essential step in satisfying the Information and Communications Accessibility Standard as laid out in the Accessibility for Manitobans Act and the College’s Accessibility Plan.

Added Benefits for All

While the project’s primary aim is to make educational video accessible to the Deaf or Hard of Hearing, as well as those with disabilities, there are added benefits for those without a disability. Some of the secondary benefits of this project include:

  • CPC CaptionMaker software package, if purchased, would enable quick one-off captioning of videos and would allow the Library and other Departments to add closed captions to videos as well (pending vendor/author approval).
  • Computerized note takers, who provide a valuable service to the College through the school year, would receive compensation for their skills during summer months when they normally face a reduction in hours.
  • Videos that are captioned would maximize learning for all by enhancing different learning styles, allowing videos to be watched in noisy or quiet environments, and aiding comprehension for ESL learners.
  • Closed captions make some videos searchable, meaning that the viewer can search for and locate a word or phrase within the video efficiently.

Support Required to Keep it Going

While the grant money has been well-utilized and the project has been a success, it is only a start. As new students arrive, courses evolve, and the Library’s collection expands, the demand to produce captioned videos will not go away. Financial support to cover the staffing, software, and miscellaneous fees will be required, and the results produced by our departments are an encouraging step toward justifying that support.

Note of Appreciation to Supporters and Staff

The Winnipeg Foundation logoWe would like to thank The Winnipeg Foundation and M.A.V.L.I. for their support in getting this project off the ground. We also extend our appreciation to the staff in Library Services and Deaf and Hard of Hearing Services who led the project as well as those behind the scenes who dedicated their time and energy to produce the final product.

Suggest a Video for Captioning

For more information on this project, or to suggest a video for captioning, please contact:

  • Charlene Tweed, Supervisor, Library Resource Management
    ctweed@rrc.ca | 204-632-2389
  • Jill Patterson, Manager, Deaf and Hard of Hearing Services
    jpatterson@rrc.ca | 204-632-3092

Library Services: Hub for Success

August 26, 2019

A Warm Welcome

RRC Library Services is evolving. In the past year we have seen some exciting improvements in our department. Read on to explore the variety of spaces and services available at the Library. As we embark on a new school year, we would like to extend a warm welcome to the students and staff we serve at Red River College.

Library Services

Library Services has expanded!  Academic Success Centre (ASC) and Library Services are now operating out of our Notre Dame Campus and Exchange District Campus Library spaces. We are the hub for supports and resources for both staff and students at the College.

Academic Success Centre

Visit the ASC website for more information about the free services they offer and how to access them.

Library

Library staff are information professionals, trained to help you find and assess information. While the general public is familiar with using Wikipedia and Google, our Library staff are experienced with an array of sources and skills that you may be unaware of. While we offer assistance in navigating information sources, we also want you to know you can ask us anything! We are here to support you!

The following is a list of common Library services:
  • Reference consultations: one-on-one assistance locating information
  • Audio visual services: AV equipment loans and video
  • Library orientations: class orientations (instructors may contact us to arrange this)
  • Collection development: resources to support learning and instruction at the College (instructors may recommend a purchase)
  • Guides: online guides on multiple subjects to assist research and academic success
  • Technical support: troubleshooting and technical assistance (in person at the Help Desk and online)
  • Chat Service: online chat service (visit the Library website to try it out!)
  • Borrowing Services: free access to books, e-books, journals, e-journals, databases, DVDs, streaming video, and audiovisual equipment. Keep in mind that what you see on the shelf is just the tip of the iceberg. Many of our digital resources may be accessed on any computer or mobile device. We encourage you to explore the Library collection with our NEW OneSearch.

Library Spaces: Notre Dame Campus

Improvements are happening to the Library spaces. See below for a brief tour of the variety of spaces available to you at NDC Library.

Quiet and Group Study Areas

The Quiet Study Area is for focused, silent individual work. The Group Study Area is for open conversation and group work.

Tutor Rooms and Portable White Boards (NEW additions to the Group Study Area)

The tutor rooms – with glass fronts on them – are set aside for tutors to work with students. One room only is for available for students to book using the posted sign-up sheet (max 2 hrs/day). The new sliding white boards are located in the Group Study Area.

Reading areas with comfy chairs, side tables and more

There are multiple reading areas where students can sit comfortably and relax (or work on a puzzle). Also look out for our New Books display, which features all of our new arrivals.

Book Stacks (located in the Quiet Study Area)

Our books and back issues of journals are located on the Quiet side of the Library.

Computer Lab

The Computer Lab (and adjoining Classroom) have computers, printers, a copier and a scanning station. Technical assistance is also available at our Help Desk. Orientations and sessions such as our upcoming Lunch and Learn are held in the Classroom.

RRC Library: A Safe Place to Be

Library Services offers a safe, non-judgmental environment where all questions are good ones! We invite you to make use of the Library spaces and services, and explore our website to see what interests you. Best wishes in your studies, teaching and service at the College.

— posted by Linda Fox, RRC Library

Academic Success Centre: Moving, Evolving, Expanding!

July 24, 2019

This past year was an exciting one for the Academic Success Centre! You may have noticed a few changes, including our physical move to Library Services. The relocation of tutoring, academic coaching and EAL supports under the umbrella of the Library has served to increase access and create a hive of academic support and resource services at the heart of NDC and EDC.

The move this past year was incremental, with the introduction of writing, stats and math help desks in the Library lobby, and with the gradual build of small and large group tutoring spaces at both campuses. The 2019/2020 academic year will be one of full integration, with all ASC activity located in or near each campus library.

In addition to creating a one-stop-access point for students, ASC and Library staff have begun to collaborate on new projects and services, increasing the power and scope of RRC academic, resource and research supports and services.

And now we are also part of the Library website! We have re-organized the information about our ASC services and learning resources to make the navigation of the content more efficient, while also making seamless connections with Library resources. Check out our new web presence at https://rrclibrary.libguides.com/asc.

Wishing you a nice summer time and a great beginning of classes in the Fall!

AV Services has a new look on the Web

February 26, 2019

AV Services new web content

AV Services’ new Web content

There is more to AV Services than meets the eye. In our newly enhanced Web content, we would like to provide a central place where users can look up information about our services and resources. You will also find handy online forms that you may use to communicate with us. Of course, you may also stop by in person, call us, or email us at your convenience.

Hope to hear from you soon,

RRC Library – AV Services

Connecting to “RRCWireless”

August 21, 2018

Wireless at RRCThe first thing new students want to do when on campus is connect to wireless! The Red River College Library continues to receive inquiries about the college wireless network. We attempt to answer our patron’s questions, though we do not control or manage the wireless networks at RRC. At the Library we are wireless users, just like you!

On our campuses, the Information Technology Solutions department manages the wireless networks, and publish wireless help guides in their help pages.

Important Wireless Tips!

Tip #1: Always use RRCWireless. Don’t use RRCGuest!

Staff and students should connect through the Wireless Network named RRCWireless. Do not connect to RRCGUEST.

The network you need to connect to is named RRCWireless.

A common problem that occurs is users try to connect to the network named “RRCGuest”.  This network is for guests to the college and is not meant to be used by students and/or staff.

Connections to “RRCGuest” require a special username and a password that must be obtained  in advance, by making a CASELOG request to Information Technology Solutions.  The Library does not know any of the usernames and/or passwords and we cannot issue you with one.

Tip #2: Make sure you use your correct username and password

The RRCWireless network does not operate like an open wireless, such as the wireless at “Starbucks” or “McDonald’s”. A user needs to enter their username and password to obtain a connection. When challenged, use your normal RRC network username and password to login.

After you enter your username and password, you may be asked whether you “trust” the network you must say “yes” and “accept” the connection to the network.

Tip #3: Are you a Returning Student? Forget this Network!

forget

If you are a returning student, you were likely required to reset your password over the summer. When you return to the college, you have to make sure that any of your devices, such as cell phones or tablets, also have your new password in their settings.

Q: How do you do update your wireless password?
A: Forget this network!

Just ask your device to “Forget this Network” and then setup the network fresh. However, see the next Tip. It may affect you!

Tip #4: Lockouts (30 minutes)

If your device was set with an old password, keep in mind that it was actively connect to the wireless with an incorrect password. This would have caused the college’s wireless system to lock out your device. Unfortunately, when you attempt to reconnect with your username and a correct password you may still be locked out!

Wait 30 minutes after you “Forget this Network” for your locked-out device to be re-allowed to connect to RRCWireless.

Tip #5: Getting Support

Staff who have College-issued laptops and devices, should submit a Caselog (IT support request) if they have troubles connecting to the Wireless network

The RRC IT Department will not normally support students and staff who have personal devices. For personal devices, you need to refer to ITS Help Resources (online guides) and DYI (do it yourself).

If you have a personal device and you can’t seem to get it connected to the RRCWireless, you are welcome to visit one of the Library Helpdesks for face-to-face support:

  • Roblin Centre Lower Learning Commons:  Weekdays 8:00AM to 4:00 PM
  • Notre Dame Campus Library Computer Lab:  Weekdays 8:00AM to 4:00 PM

Library Helpdesk staff are great at helping students diagnose wireless issues!

Remember, the Library is always ready to guide you!

Come to the Library if you need face-to-face help from a real person!

RRC Library: Much More Than Books

August 28, 2017

Red River College Library extends a warm welcome to all new and returning staff and students. We are here to support you as you learn, teach, study and move forward in your careers.

Your RRC Library offers so much more than books! Take a few minutes to get familiar with the spaces and services we provide you.

The Library Spaces

The Libraries at the Exchange District Campus (EDC) and Notre Dame Campus (NDC) provide you with reading areas, study spaces (individual and small group), media viewing areas, computers, printers, copiers, and a scanning station.

Red River College Libraries

Loads of Resources

All students and staff have access to the Library’s books, e-books, journals, e-journals, databases, DVDs, streaming video, and audiovisual equipment. What you see when you walk in is just the tip of the iceberg, and many of our digital resources may be accessed in the comfort of your home and on your mobile device.

>> Learn about our new OneSearch discovery system

>> Browse our Subject Guides

Services to Support You

The staff at the Library will help you:

  • Locate information for assignments, research, instruction, personal use
  • Use all types of Library resources and search tools
  • Work with computers and applications such as Microsoft Office
  • Troubleshoot technical issues, including wireless and account log in
  • Find your way around the College and locate people who can help you

>> Learn more about RRC Library Services

Most importantly, we want you to know that you can ask us anything! We are here to support you!

Welcome! Take a Quick Tour of Your RRC Library

August 26, 2016

Red River College Library is so much more than books. Take a moment to check out what your Library has to offer! 

The Library Spaces

The Libraries at the Exchange District Campus (EDC) and Notre Dame Campus (NDC) provide you with reading areas, study spaces (individual and small group), media viewing areas, computers, printers, copiers, and a scanning station.

Exchange District Campus Library

Notre Dame Campus Library

Loads of Resources

All students and staff also have access to the Library’s books, e-books, journals, e-journals, databases, DVDs, streaming video, and audiovisual equipment. What you see when you walk in is just the tip of the iceberg. Many of our digital resources may be accessed in the comfort of your home and on your mobile device.

Learn more:
>> Search the Library’s catalogue
>> Browse EBSCOhost services
>> View streaming databases

Note: digital resources often require log in to view. Use the same username and password you use for all of your RRC accounts (e.g. LEARN, HUB, and wireless).

Services to Support You

The staff at the Library will help you:

  • Locate information
  • Use Library resources
  • Work with computers and applications
  • Troubleshoot technical issues
  • Find your way around the College
  • And more!

Most importantly, we want you to know that you can ask us anything! We are here to support you!

Learn more about Library Services >> RRC Library Services

 

Visit the Library Website

 

 

 

RRC Library Poster/Bookmark Contest

October 2, 2015

Please note: In this year’s art contest, unfortunately no entry met the criteria listed. As a result, we have not awarded a prize. We hope for a better outcome next time! (Updated 7 Dec 2015)

bookmarks

October is Canadian Library Month. Show off your artistic talent by creating a Library poster or bookmark!

The poster or bookmark should represent one of our many services such as the Library databases, reference help, etc. (See the guidelines below for complete details). Need ideas? Unsure what we have? Ask our staff! They would be happy to show you anything from how to log into databases to requesting books from Exchange District or Notre Dame Libraries.

Please make your entry colourful, creative, and be sure to include one of our organizational logos: (Library Wordmark Image | Red River College Logo Image) If you can free hand the logo with colored pencils have fun, or dust off Photoshop/Publisher for those with digital wizardry. If going the digital route, make sure anything used conforms with copyright restrictions. In other words, images must either be original or in the public domain.

Keep in mind the winner(s) may find their creation is actually used by the Library for promotional purposes!

Contest Rules/Guidelines

  • prizesOpen to all students
  • Size
    • 11 X 17” full colour poster,
      AND/OR
    • 5 X 8.5”  2-sided, full-colour bookmark
  • Topic: pick one of the following themes:
    • Extensive E‐book collection
    • Online Full-text Databases
    • Streaming Videos
    • Great Reference Desk help
      e.g. one-on-one research assistance; tutorials, etc.
    • Library (general ‐ must be specific to the RRC Library)
      e.g.  “Did you know our library offers …”
  • Use any media (i.e. coloured pencils, digital media, mulmedia, etc.) and style of art
    MUST BE YOUR ORIGINAL ART WORK – NO CLIPART
  • Write your namestudent numberand email or phone number clearly on the back of your poster or on the envelope for bookmarks.
  • All submissions must be turned in to either Library location by:
    4:30 pm on Friday October 30th, 2015.
  • Entries will be judged on:
    1. Quality of work
    2. Creativity
    3. Use of chosen topic
    4. Accuracy and clarity
  • Winning artwork and honourable mentions will be displayed in the Library and on our website. They may also be used for future promotions.

Contest frequently asked questions

  • How many posters/bookmarks can I enter?
    • One poster, one bookmark (total of 2 entries)
  • How big can the poster / bookmark be?
    • Posters are to be 11×17” (tabloid)
    • Bookmarks are to be 2.5×8.5” and should have a front and a back.
  • Do I have to use the RRC or Library logos? If so, where can I get them?
  • Can my entry be black and white?
    • We prefer full colour – unless your artistic vision says black and white!
  • Will I get my project back?
    • We have kept all entries in the past. If you would like your entry returned to you, please say so on the back of the poster or on the bookmark envelope. Please note that winning entries will be kept for some time regardless.
  • Can I make a poster on a topic not listed?
    • If it fits within the rules (our decision), then it’s OK.
  • Can I ask staff about the different services for more information?
    • Absolutely!
  • What goes on my entry?
    • Your name, student number, phone or email. If you want your entry back you should state this as well.
    • Please print clearly. If we can’t read it, we can’t contact you.
    • Information for bookmarks can be put on an envelope so that the original art isn’t damaged.
  • Do you have envelopes for posters?
    • Nope, put your information on the back.
  • Do you have envelopes for bookmarks?
    • Ask us.
  • Does my bookmark need to be printed double-sided?
    • It can be submitted in two parts (front and back) on paper as long as it conforms to the size specified.
  • Can I use 3-dimensional media?
    • The winning entries may be reproduced into promotional materials for the library. To do this we need to be able to make copies. 3D may limit our ability to do this at a reasonable cost. We won’t say no, but you should also submit a 2-dimensional print of your entry.
  • When does the contest close?
    • Oct 30 at 4:30 – nothing will be accepted after that.
  • When will we learn who won/honourable mentions?
    • A week or two after the contest ends.
  • Who will judge the contest?
    • Library staff will be the judges.
  • What are the prizes?
    • Tim’s card, Red card, or Bookstore credit for $50.
  • Do we supply paper? Anything else?
    • Supplies are on you.
  • What do you mean by copyrighted material/clipart?
    • Anything that someone else has created – e.g. downloaded from the internet, clip art from MSWord, photocopies, etc. Your entry must contain only original art created by your hand.
  • What materials can I use to create a poster?
    • Pencil crayon, pencil, ink, digital media, multimedia, etc.
  • Where can I find information on Canadian Library Month?

 

The Library Information Desk

September 10, 2015

IMG_0647

Are you searching EBSCOhost and can’t find an article on the topic you are looking for? Do you have a paper to write for class and don’t know where to start? Are you unable to log into EBSCOhost  or one of our other databases?

For these and many other questions the staff at the Library Information Desk can help you. They are able to answer your questions about library research; including teaching you how to do an effective search and helping you find relevant materials. They can also help you solve problems you may be experiencing with our online resources.

You may stop by either the Notre Dame Campus, or Exchange District Campus Libraries and ask for help in person, or you may contact the staff by phone, email and through the website.

No question will remain unanswered!

Notre Dame Campus

Exchange District Campus

 

RRC Library Welcomes You!

August 28, 2015

Red River College Library is so much more than books – and that refers to our collection as well as the helpful and caring staff who are here to assist you. Below is a brief tour of what the Library offers you.

The Library Space

RRC Library spaces at both our Exchange District and Notre Dame campuses have reading areas, study spaces (individual and small group), media viewing areas, computers, printers, copiers, and a scanning station.

All students and staff also have access to the Library’s collections, which include books, e-books, journals, e-journals, databases, DVDs, streaming video, and audiovisual equipment.

Your Username and Password are Key

Your username and password are your log in for all RRC accounts, including College computers, LEARN, WebAdvisor, and online Library resources. If you have questions about your username and password, you may visit the Library Computer Lab (Notre Dame Campus) or the Help Desk (Exchange District Campus) for assistance.

Main Services

Frequent services we offer include:

  • finding and using resources of all types
  • guidance using media equipment
  • assistance with computer applications
  • resolving technical issues
  • offering directions and referral within the College

Most importantly, we want you to know that you can ask us anything!!! We are here to help!

Visit the Library’s Website

RRC Library

Visit RRC Library on the web! This is your gateway to accessing the Library’s resources. You will also find helpful guides, policy information, and more.

Welcome Window Display

Check out the Notre Dame Campus Library “Welcome” window display, which highlights books to help you succeed in your studies and in life. Click on the link to see the list of books on display: Welcome Window Display.

Welcome Window Display September 2015

RRC Library Welcome Window Display – September 2015