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AV Services has a new look on the Web

February 26, 2019

AV Services new web content

AV Services’ new Web content

There is more to AV Services than meets the eye. In our newly enhanced Web content, we would like to provide a central place where users can look up information about our services and resources. You will also find handy online forms that you may use to communicate with us. Of course, you may also stop by in person, call us, or email us at your convenience.

Hope to hear from you soon,

RRC Library – AV Services

UpToDate at Red River College

September 11, 2018

UpToDate LogoUpToDate is an evidence-based, physician-authored clinical decision support resource which clinicians trust to make the right point-of-care decisions.

UpToDate is the premier evidence-based clinical decision support resource, trusted worldwide by healthcare practitioners to help them make the right decisions at the point of care. It is proven to change the way clinicians practice medicine, and is the only resource of its kind associated with improved outcomes.
                                          – www.uptodate.com

Can RRC Students/Staff Use UpToDate?

Your RRC Student/Staff account will give you free access to UpToDate while you are a student/staff at the college. You just need to:

  1. Initially connect through a special link on the Library website (IMPORTANT!)
  2. Create a username and password at UpToDate.

Do you want detailed instructions? Read below! (We also have an UpToDate guide)

Accessing UpToDate

RRC Students and Faculty should access UpToDate through a special link located on the Library website:

  1. Go to http://library.rrc.ca
  2. Click on “Articles/Databases“.
  3. Look for “UpToDate” in the alphabetical list of resources.
  4. On the RRC instruction page, access UpToDate through the link titled: UpToDate (User Account Access)
  5. You will be asked for your RRC username and password.  Click the green “Continue to the requested resource” button once login is successful.
  6. When you first go to the UpToDate site, you may be asked to register a user profile at UpToDate.com. Do it! If you are not asked to register, then manually click the link in the upper right and register an account for yourself. Registering allows you to access the site via the UpToDate App.

Direct Access to UpToDate

Once you register a personal account with UpToDate you may continue to access the site directly, without going through the RRC Library website. However, when 90 days approaches, you will receive an email prompting you to go back to the RRC Library website and reconnect to UpTo Date, thus refreshing your eligibility for free access to the site.

UpToDate Mobile App

The UpToDate mobile app is available for tablets or smart phones.

Using the UpToDate App

Individual subscribers can answer their clinical questions anytime, anywhere by downloading an App for iOS or Android. To use the UpToDate App on your mobile device:

  1. You must first login to UpToDate through the RRC Library web site via the UpToDate (User Account Access link.  This initial step is critical for UpToDate to link your account with access granted through Red River College.
  2. Register a personal account with UpToDate. Remember your username and password. Note: The first time you login, the registration box will appear. On subsequent visits you may have to click the “Register” link on upper right of the site.
  3. Download the *Free* UpToDate app from your app store. It is available for both Apple and Android devices.
  4. Open the UpToDate App and login using the personal account you have created at the UpToDate web site.
  5. You will be granted continuous access through the UpToDate App, however you will be required to refresh your eligibility for access every 90 days by returning to the library website and clicking the link labelled UpToDate (User Account Access.

Questions?

  • The RRC Library maintains an UpToDate Help guide. Consult this guide for the latest in technical information and troubleshooting information.
  • You may contact Mark Nelson for technical support.

 

Connecting to “RRCWireless”

August 21, 2018

Wireless at RRCThe first thing new students want to do when on campus is connect to wireless! The Red River College Library continues to receive inquiries about the college wireless network. We attempt to answer our patron’s questions, though we do not control or manage the wireless networks at RRC. At the Library we are wireless users, just like you!

On our campuses, the Information Technology Solutions department manages the wireless networks, and publish wireless help guides in their help pages.

Important Wireless Tips!

Tip #1: Always use RRCWireless. Don’t use RRCGuest!

Staff and students should connect through the Wireless Network named RRCWireless. Do not connect to RRCGUEST.

The network you need to connect to is named RRCWireless.

A common problem that occurs is users try to connect to the network named “RRCGuest”.  This network is for guests to the college and is not meant to be used by students and/or staff.

Connections to “RRCGuest” require a special username and a password that must be obtained  in advance, by making a CASELOG request to Information Technology Solutions.  The Library does not know any of the usernames and/or passwords and we cannot issue you with one.

Tip #2: Make sure you use your correct username and password

The RRCWireless network does not operate like an open wireless, such as the wireless at “Starbucks” or “McDonald’s”. A user needs to enter their username and password to obtain a connection. When challenged, use your normal RRC network username and password to login.

After you enter your username and password, you may be asked whether you “trust” the network you must say “yes” and “accept” the connection to the network.

Tip #3: Are you a Returning Student? Forget this Network!

forget

If you are a returning student, you were likely required to reset your password over the summer. When you return to the college, you have to make sure that any of your devices, such as cell phones or tablets, also have your new password in their settings.

Q: How do you do update your wireless password?
A: Forget this network!

Just ask your device to “Forget this Network” and then setup the network fresh. However, see the next Tip. It may affect you!

Tip #4: Lockouts (30 minutes)

If your device was set with an old password, keep in mind that it was actively connect to the wireless with an incorrect password. This would have caused the college’s wireless system to lock out your device. Unfortunately, when you attempt to reconnect with your username and a correct password you may still be locked out!

Wait 30 minutes after you “Forget this Network” for your locked-out device to be re-allowed to connect to RRCWireless.

Tip #5: Getting Support

Staff who have College-issued laptops and devices, should submit a Caselog (IT support request) if they have troubles connecting to the Wireless network

The RRC IT Department will not normally support students and staff who have personal devices. For personal devices, you need to refer to ITS Help Resources (online guides) and DYI (do it yourself).

If you have a personal device and you can’t seem to get it connected to the RRCWireless, you are welcome to visit one of the Library Helpdesks for face-to-face support:

  • Roblin Centre Lower Learning Commons:  Weekdays 8:00AM to 4:00 PM
  • Notre Dame Campus Library Computer Lab:  Weekdays 8:00AM to 4:00 PM

Library Helpdesk staff are great at helping students diagnose wireless issues!

Remember, the Library is always ready to guide you!

Come to the Library if you need face-to-face help from a real person!

How to Search for Journals

September 22, 2016

Do you want to know if the RRC Library has access to a certain journal?  Start with the Library’s Full Text Finder!

Just type in the title of a journal and Full Text Finder will tell you if the Library has the journal and where you can find it. The Library is continually adding new journals to our collection and Full Text Finder is the one place you can look to check all our journals.

Searching with Full Text Finder

Want to learn how to search in Full Text Finder?  Let’s search for the June 2014 issue of the journal Early Human Development to see if we can access the full text of an article.

  • Start at the Library Home page.
  • Click on Find a Journal by Title (Full Text Finder) link. (Log in using your RRC username and password.)
Click on the image to see larger version.

Click on the image to see larger version.

 

  • Type the journal title in the Search Box and click on Search.
Click on the image to see larger version.

Click on the image to see larger version.

 

  • Click on the plus sign under the title Early Human Development. This journal is available in ScienceDirect College Edition – Health & Life Sciences Journal Collection – 01/30/1995 to present.
  • Click on the ScienceDirect link and you will be taken directly to the online journal.
  • Search the Open Access Articles to locate the June 2014 issue and click on it to find the article you want.
Click on the image to see larger version.

Click on the image to see larger version.

 

Questions?

Stop by the Library for a demonstration or to ask questions.

8 Simple Ways to Manage Your Stress

March 11, 2016

The assignments are piling high, money is tight, and the deadlines just keep coming. When things get overwhelming, there are small things you can do to counteract the stress in your life. Below are simple ways to reduce stress, borrowed from the book Everything You Need to Know About Stress Management (Barbee 2012, 14-16):

Everything You Need to Know About Stress Management

1. Spend 10 minutes planning and organizing your day.
2. Record specific tasks in a to-do list, ranked in order of priority.
3. Tackle demanding tasks when you are most alert.
  • Make the most of your own biological “prime time.” (i.e. are you a night owl, or a morning person?)
4. Conquer procrastination.
  • Make a decision now, not later.
  • Turn intimidating tasks into bearable ones by separating them into sub-tasks.
5. Learn to say “no.”
  • Stay in control by blocking off time for important tasks, and saying no when you know it’s more than you can do.
6. Make use of idle time.
  • When you are stuck waiting you can relax with deep breaths, read, get organized, make phone calls, check your to-do list, get focused on the next task, etc.
7. Deal with interruptions.
  • Leave part of the day unscheduled to allow time for the unexpected.
  • Avoid distractions when you need to focus.
8. Reward yourself.
  • Give yourself goals, then reward yourself when you achieve them.

Look further:

Check out Red River College’s Student Success Website for various student supports and additional info on managing stress.

Counselling Services - Managing Stress Website

 

 

 

 

 

 

 

 

 

 

 

For more information on other resources at RRC Library, stop by the Library desk or contact our reference staff at:

RRC Mobile Safety App

January 8, 2016

ScreenShot_iPhone6Black_1RRC has a new, free, Mobile Safety app for students, staff and faculty at Red River College. It provides quick access to campus Security Services, SafeWalk, safety tips, Emergency Planning, and a personal safety toolbox.

The app also offers access to a wide range of Student Services, instructions on what to do in an emergency situation, and push notifications to alert users of a lockdown, emergency situation or campus closure.

The Personal Safety Toolbox provides tips to keep you safe on campus, at home and online. There are buttons for quick and easy access to safety features on your mobile device (such as the flashlight and a loud alarm), and a quick link to report suspicious activity to security.

This app is a must-have for those who have safety in mind.

Download the app today!

How to Search for Electronic Journals

September 24, 2015

Do you want to know if the RRC Library has access to a certain online journal?   Start with the Library’s Full Text Finder!

Just type in the title of a journal and Full Text Finder will tell you if the Library has the journal and where you can find it. In 2015, the Library added new electronic journal databases including ScienceDirect which provides access to many additional full text electronic journals.

If you are searching for articles in Ebscohost it will no longer let you know all the journals the Library subscribes to. If you find an article in Ebscohost you would like and it does not indicate the Library has access to the journal you need to check the Full Text Finder before requesting it through Interlibrary Loan.

Want to learn how to search in Full Text Finder?  Let’s search for the June 2014 issue of the journal Early Human Development to see if we can access the full text of an article.

  • Start at the Library Home page.
  • Click on Find E-Resources (Full Text Finder) link. (Log in using your RRC username and password.)
blogftfpicture1

Click on the image to see larger version.

  • Type the journal title in the Search Box and click on Search.
blogftfpicture2

Click on the image to see larger version.

  • Click on the plus sign under the title Early Human Development (or click directly on the title). This journal is available in ScienceDirect College Edition – Health & Life Sciences Journal Collection – 1995 to present.
  • Click on the ScienceDirect link and you will be taken directly to the online journal.
  • Search the Open Access Articles to locate the June 2014 issue and click on it to find the article you want.
blogftfpicture3

Click on the image to see larger version.

Questions?

Stop by the Library for a demonstration or to ask questions.

Using RRCWireless

September 3, 2015

Wireless at RRCThe Red River College Library receives inquiries about the wireless network.  As usual we try to answer all of our Patron’s questions, though it must be said that we do not control or manage the wireless networks here at RRC.  At the Library we are users, just like you!

At RRC, the Information Technology Department manages the wireless networks. Even though we do not control the system,  the Library can still provide some assistance in this matter.

Reference: Library Help and Guides – Red River College Wireless

Lesson #1: If you can’t connect, make sure you are in an area where there is coverage

First of all, users should know where the wireless access points are located. Wireless is fully available throughout the Roblin Centre and the Patterson Global Institute at the Exchange District Campus.  In the Notre Dame Campus full wireless coverage is available in Buildings A, C, D, E, F and Z and certain common areas, such as the Library, the cafeterias (Buffalo, Voyageur, Otto’s, Hard Drive ), the Cave Lounge, and the North and South Gyms.  There is only partial wireless coverage in buildings M, J and B.

Lesson #2: Make sure you use your correct username and password

Windows 8 allows you to store your username and password

Additionally, Staff and students should connect through the Wireless Network named RRCWireless.  You should take note that this network does not operate like an open wireless, such as the wireless at “Starbucks” or “McDonald’s”. A user needs to enter their credentials to obtain a connection. When challenged, use your normal RRC network username and password to login.  If you are having troubles, please review more detailed instructions on our web page, as connections may sometimes be tricky.

As for devices, iPhones and iPads usually connect very easily.  Just enter your RRC username and password and you are usually connected in seconds.  Other operating systems, such as Android, may require additional settings.  Further, devices such as Kobo may have trouble connecting as they normally do not have the correct WPA2 protocol required for a connection.  Please refer to our webpage for more detailed info and instructions.

Lesson #3: Don’t use RRCGUEST!

Staff and students should connect through the Wireless Network named RRCWireless.  Do not connect to RRCGUEST.

A common problem that occurs is users try to connect to the network named “RRCGUEST”.  This network is for guests to the college and is not meant to be used by students and/or staff.

Connections to “RRCGUEST” require a special username and a password that must be obtained  in advance, by making a CASELOG request to Information Technology Solutions.  The Library does not know any of the usernames and/or passwords and we cannot issue you with one.

 

Lesson #4: Are you a Returning Student? Forget this Network!

forget

If you are, you likely had to reset your password over the summer. When you return to the college, make sure that any of your devices, such as cell phones or tablets, also have your new password in their settings.

Q: How do you do update your wireless password?
A: Forget this network!

Just ask your device to “Forget this Network” and then setup the network fresh.

Lesson #4: Lockouts

When you ask your device to “forget this network”, always keep in mind that it was likely trying to actively connect to the wireless with a bad password. This would have caused the college’s wireless system to lock out your device. So, when you reconnect with your username and your new password it may still not connect. It is probably locked out!

Wait 30 minutes after you “Forget this Network” for your locked-out device to be re-allowed to connect to RRCWireless.

Conclusion

Please note, those staff and students that have College-issued laptops and devices, should submit a Caselog if they have troubles connecting to the Wireless network.  However, the RRC IT Department cannot support those that have personal devices.  If you have a personal device and you just can’t seem to get it connected to the RRCWIreless then come to our Helpdesk in the Lower Learning Commons of the Roblin Centre, or to the Help Desk in the Library Computer Lab at the Notre Dame Campus.  Our staff is available from 8:00AM to 4:00 PM and they are great at helping students with these types of problems.

Reference: Library Help and Guides – Red River College Wireless

Expand Your EBSCO Knowledge: Setting Up and Using My EBSCOhost Folder

March 23, 2015

Research is formalized curiosity. It is poking and prying with a purpose.  – Zora Neale Hurston, author

The feasibility study, the information report, the literature review, and the research paper may come from different areas, but the process feels the same. I write ‘feels’ as gathering information tends to overwhelm people trying to management their time at school. EBSCO can look daunting with thousands of results, or redoing search terms to get to the items needed for a project.

EBSCOhost provides a way to personalize the experience called My EBSCOhost Folder.I began using mine two years ago to keep tracks of articles of interest relating to college programs, or professional development:

My EBSCO Screen Shot

Before searching in EBSCO, I sign into my account. It’s best to create an account, or sign in, soon after logging into EBSCO from the library homepage.

For details about My EBSCOhost Folders, this YouTube video outlines the process:

https://youtu.be/JmmYIbiUZ34

Still not sure? Want some one-on-one assistance? Come to the library and we can connect you with My Folder, and much more.

Research Guides: Sources Tailored for You

January 14, 2015

creative-108545_640Written assignments can seem like a chore. Getting started is the hardest part, though eventually you select a topic and decide on the kinds of sources you will use to conduct your research.

The Internet offers more than a galaxy of information, and you may not have the time or expertise to filter out which information is both relevant and reliable. Plus, there are valuable print and media resources that are available.

RRC Library Research Guides

Here at RRC Library, we have done some of this filtering and gathering for you. You will find of all kinds of sources conveniently organized in the RRC Library Research Guides.

Here’s what the Research Guides can do for you:

  • Get the ball rolling and guide your research
  • Help you pinpoint your topic
  • Lead you to relevant, reliable, and authoritative resources
  • Present a balance of print, media and online materials

Visit the guides at http://library.rrc.ca/Search/Subject-Guides.aspx.


Credit: We are indebted to Norman Beattie, coordinator of Public Services at RRC Library, for his enormous contribution to the production and management of the RRC Library Research Guides. Thank you, Norman!