Red River College is in the process of renewing the current College-Wide Learning Outcomes (CWLO), which are designed to be incorporated into RRC courses and programs. This six-part blog series highlights hand-selected resources that would be useful in developing these learning outcomes, which are essential skills for success.
This fourth edition of our CWLO blog series explores Library resources for staff and students which deal with communication. Students will communicate through a variety of formats, to diverse audiences in wide-ranging environments throughout their academic and professional careers.
Communicate – RRC Library Resources for Students and Staff
Business communication for success (2013) McLean and Moman cover business writing, presentations, interpersonal communication, crisis communication, intercultural/international business communication as well as group dynamics, teamwork and leadership. Delivering the message and understanding your audience are also highlighted.
We interact in increasingly diverse schools, workplaces and social arenas in today’s world. Communicating effectively with diverse groups and individuals is crucial and is the subject of Communicating beyond language : everyday encounters with diversity. (2014) Betsy Rymes writes of the communicative resources we use daily along with our gestures, greetings and even our dress. Contemporary examples from popular culture and mass media are included.
Promoting ideas and projects, and communicating persuasively is important in the business world. Building influence in the workplace : how to gain and retain influence at work (2010) introduces influence, power and responsibility in the workplace. Reputation building, moral conflicts and working with challenging colleagues are also covered by the author, Aryanne Oade.
Getting to yes : negotiating agreement without giving in (2011) is a classic in the business world. Roger Fisher’s message of ‘principled negotiations’ has influenced generations of educators, businesspeople and students who wish to achieve win-win outcomes in negotiations.
In Exploring professional communication : language in action (2013) Stephanie Schnurr deals with various genres of professional communication. Issues of gender, leadership and culture are discussed with an applied linguistic focus.