Forward your voicemail messages by telephone

To forward a voicemail message by telephone, follow these steps:

  1. After listening to your message, press 5 to forward it to another recipient.
  2. Record an introduction when you hear the tone, and use the following keys as you record:
  3. Key Action
    8 Pause/resume
    # End recording
    0 Help
  4. When you are finished recording, press the # key.
  5. Follow the voice prompts to add recipients to your message, and then press the # key to confirm the recipient.
    NOTE: When adding a recipient, the system defaults to the “spell by name” format. To change to the “dial by extension” format, press #▸#.
  6. Press 1 to add another name, press # to send the message as is, or press 3 for message options. Use the following keys to select message options, and follow the voice prompts to send your message:
  7. Key Action
    1 Change addressing
    2 Change recording
    3 Set special delivery
    4 Review message
    # Send message as is
    Cancel message
  8. Press the # key to forward the message.
  9. After you forward your message, follow the voice prompts to manage your original message.

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