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Information Technology Solutions

Information Technology Solutions

Using Microsoft Teams while working from home

March 17, 2020

Microsoft Teams is available to all College staff who have an active @rrc.ca email account. You can access Microsoft Teams through HUB (in the Launchpad widget, under Applications, click Office 365). You will see Teams listed with your other Office 365 apps. You also can install the Teams app on your computer or mobile device by visiting the Microsoft Teams – Downloads website.

Teams is the chat-based workspace in Office 365 that makes it easy to have conversations, host meetings, share files and collaborate on documents, and get work done with teams across the College. You can tailor your workspace to include the content and capabilities your team needs every day.

Some features of Teams include the following:

  • Use Teams on web browsers, desktop apps, and mobile devices. This ensures that you can stay in touch no matter where you are, which is a big plus if you are working from home.
  • Organize conversations using channels. You can set up channels by topic, discipline, or project and share them with everyone on the team.
  • Start a voice or video call right from within the channel or private chat.
  • Chat the way you work: one-on-one with members of your team, or create group chats with College staff.

Creating a one-on-one or group chat is easy—just follow the instructions provided on the Microsoft Teams Basic User FAQ webpage.

To get a Team created—simply complete the Microsoft Teams Request – Maestro process (Team requests require approval from a supervisor before ITS staff creates the team on your behalf).

For Teams training, tips, and tricks, please see the Microsoft and LinkedIn Learning links on the Microsoft Teams Basic User FAQ webpage.

For more information, or to get started using Teams, please see the following webpages: