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DrugHub for Plan Members

October 25, 2018

Great-West Life has launched their new GroupNet™ providing you with access to streamlined content that makes accessing benefits information easier than ever!


With the launch of the new GroupNet, Great-West Life has discontinued the GroupNet Mobile app. If you have Drug coverage, DrugHub will still be available as a standalone app or on the new GroupNet site.

DrugHub provides a wealth of information and resources to plan members, including:

  • A drug search database – a searchable database to look up thousands of medications
  • Prescription drug education – information about medications, how to take them, side effects and more
  • Medication reminders – allows you and your family members to stay on schedule with your medication
  • Other features – including reminders for when you refill a prescription

How do I access DrugHub?

DrugHub is available as a stand-alone free app for iOS. You can also look up specific drugs on GroupNet by selecting Coverage & Balances on the left hand side of your tool bar when logged in. Select Drugs and enter your drug information in the required fields for information on your drug coverage.

Drug Coverage

As part of Red River College’s Flex Benefits Program, employees have coverage for a variety of Health benefits depending on the Flex Option you are enrolled in. Drug coverage is available for employees in Flex Options 1, 2, 4 and 5 under the Flexible Benefits Program. Your coverage is based on your Flex Option choice.

Did you know our drug coverage has limits?

The group benefits plan provides coverage for Drugs that require a prescription and are eligible under the provincial formulary. The Manitoba Formulary is constantly changing, with Pharmacare adding and removing drugs frequently. You are encouraged to discuss with your doctor and/or pharmacist to determine whether your medication is considered formulary or non-formulary and to make sure it is the right choice for you.

There are three different levels of drug coverage under the Manitoba formulary:

  • Part 1 – regardless of the need, the prescription is covered.
  • Part 2 – the prescription is covered only when prescribed for a specific condition which must be noted; if the condition is not specified on the prescription or not eligible, the medication will not be eligible.
  • Part 3 – Exception Drug Status (EDS) medications – medications listed in this category are only eligible if you have received prior approval from Manitoba Pharmacare.

In addition, if you have high drug costs, Pharmacare may pay your prescription drug costs once you have reached your annual deductible. Your Pharmacare deductible is based on both your total family income, and the amount you pay for eligible prescription drugs. Application to Pharmacare can either be made on a one-time basis or annually. For more information on Pharmacare and to calculate your Pharmacare deductible, please visit their website at

For more information or to check if your drug is eligible under the Manitoba Formulary click here.

Exception Drug Status

Approval for Part 3 medications is given on a case-by-case basis. Your doctor must submit the application on your behalf to Manitoba Health. Manitoba Health will send you a letter confirming your eligibility for coverage. If you are approved, simply send a copy of the letter to Great-West Life to have your record updated for the period of time as outlined on you letter and retain the original. Your letter will include drug details as well as an effective date and an expiry date. Reimbursement will not be issued unless a copy of the approval is provided and eligibility will be subject to the effective date and expiry date noted on the letter.

Generic Substitution

Our plan includes generic substitution, which means that the drug prescribed by the doctor will be automatically exchanged with the lowest priced generic equivalent. The only exception to this is if your doctor has indicated on the prescription that there is no substitution allowed. Please note, a generic equivalent must have the same therapeutic benefit as the associated brand name medication.

Are Vitamins, Minerals and Supplements covered?

The group benefits plan provides coverage for Drugs that require a prescription and are eligible under the provincial formulary. Vitamin injections may be eligible under the plan provided they are listed in the Manitoba Provincial Formulary and have been prescribed by a physician or other person entitled by law to prescribe them. Oral vitamins, minerals and dietary supplements are not eligible under the benefits plan.

Are Vitamins, Minerals and Supplements covered under the Health Care Spending Account (HCSA)?

A Health Care Spending Account (HCSA) can cover a range of benefits not normally covered under other types of group benefits plan, or by provincial medical plans. Eligible expenses are governed by Canada Revenue Agency. Only expenses that are eligible under the Income Tax Act are considered eligible expenses. Currently, Canada Revenue Agency does not include over-the-counter medications, vitamins or supplements, even if prescribed by a medical practitioner. The only exception is if you are prescribed Vitamin B12 for treatment of pernicious anemia.

The Canada Revenue Agency may make changes to the list of eligible expenses from time to time. Please visit and search medical expenses for a complete list.

The above is a summary of the provisions of the group plan. In the event of a discrepancy between this benefit and the master contract, the terms of the group contract will apply.

Supporting Your Wellness

The LifeWorks website offers a wealth of information and resources to help you make the most of all aspects of your life. For the month of October, LifeWorks is featuring a suite of resources called Work-Life Balance and Productivity.

Work-Life Balance and Productivity features resources and tools focusing on ways to promote work-life balance and well-being, which are key drivers in being happy at work.

Be sure to visit to take advantage of the 2018 content, including videos, podcasts, audio tips and much more.

For the RRC EFAP User ID and password, please contact Human Resources Services at 204-632-2319, refer to one of the EFAP posters around campus, or click here.