Human Resources

Human Resources

Health Care Spending Account & Claim Submission Requirements

January 18, 2018

Upcoming Submission Deadline!

We would like to take this opportunity to remind you that if you have claims from the 2017 benefit year that you have not yet claimed against your HCSA balance, there is a 90 day claims run-off period to submit these claims.

When is the deadline?

2017 claims must be received by Great-West Life prior to March 31st, 2018 to be claimed against your 2017 HCSA dollars. Any unused 2017 benefit dollars remaining after this period will be forfeited.

What are covered expenses?

The HCSA can be used to cover a range of benefits not normally covered under other types of group benefits plans or by provincial medical plans.

You are covered for 100% of eligible expenses that you incur while you and your dependents are covered, up to the total amount of dollars in your HCSA.

The Income Tax Act governs the types of expenses that can be reimbursed under the HCSA. This includes medical or dental services provided by a:

  • Licensed medical practitioner;
  • Dentist; or
  • Public or licensed private hospital.

Please visit and search on medical expenses for a complete list.

When does my HCSA refresh?

On January 1st, 2018 your HCSA refreshed based on the Flex Option you have chosen and part-time/full-time status where applicable. Please visit to review your claims history and obtain your HCSA statement including balance.

What happens if I have excess claims from 2017?

Under the HCSA, you can carry forward claims up to 12 months from the date of service. This means if you had more 2017 expenses than you had 2017 HCSA dollars, you can carry forward those claims for reimbursement against your 2018 HCSA balance.

Preferred Vision Services Discontinued

Great-West Life has been pleased to include the Preferred Vision Services (PVS) as an added feature to group benefit plans for several years. Unfortunately, the service provider is disbanding and PVS has been discontinued effective January 1, 2018. Please disregard any mention of PVS in your Great-West Life benefit booklet going forward.

Supporting Your Wellness

The LifeWorks website offers a wealth of information and resources to help you make the most of all aspects of your life. For the month of January, LifeWorks is featuring a suite of resources called Health and Well-being.

Health and Well-being features a variety of resources and tools to promote health and wellness, personal health habits, workplace health, and mind-body tools. .

Be sure to visit to take advantage of the 2018 content, including videos, podcasts, audio tips and much more.

For the RRC EFAP User ID and password, please contact Human Resources Services at 204-632-2319, refer to one of the EFAP posters around campus, or click here.