COVID-19 Information for Staff

IMPORTANT: We are currently in Phase 2 of our re-entry planning with only essential services and limited hands-on training allowed on campus. For more information about who is on campus during this phase, please refer to our Return to Campus page.

Jump to a topic:

  • Working from Home (Laptops, IT Questions, Ergonomics, Library Services, Using Microsoft Teams)
  • Working on Campus (Access, Entrances, Limited Access Areas, Parking, EcoPass, Shipping and Receiving, Mail Delivery, Requests for Additional Supplies)
  • Travel (Business Travel, Personal Travel)
  • Academics (Flexible Online Delivery Model, Academic Continuity Supports, Continuing Education Online Content Index)
  • Student Support (Student Services Centre, Academic Success Centre, Counselling Services, Accessibility Services)
  • Frequently Asked Questions

Working from Home

Many of RRC’s academic and non-academic operations can be performed remotely and online; however, as part of the next phase in our re-entry plan the College is now working towards safely bringing back employees to campus as public health guidelines allow, in support of the increased academic activity on our campuses. We’ve engaged leaders and managers in preparation for Phase 3, and they’ll be reaching out to you, if they haven’t already, with more information about what re-entry will look like for specific areas in the weeks ahead. This change will help support our increase in academic activity on campus during Phases 2 and 3. As those plans are confirmed, we will update the website to keep you informed.

Please visit our Guidelines for Working from Home and Working Remotely Resources, and the Library’s Working from Home guide, for helpful tools and information.

Laptops to Work from Home

If you do not already have a College-issued laptop, please review with your supervisor/manager and provide details on why you require a laptop to work from home. Ask that your supervisor submit the request along with details to Your request will be assessed based on a business continuity and work needs assessment perspective.

If you have a personal computer at home, you are able to login to your RRC email by accessing HUB and scrolling to Staff Email on the left-hand sidebar.

IT-Related Questions

RRC’s Information Technology Solutions (ITS) has established its own FAQ about IT needs (i.e. forwarding your desk phone to your cell, checking work voicemail from home, VPN services, etc.).


While working from home, it’s important to maintain proper ergonomic supports to stay comfortable and avoid back and neck pain. Learn more ›

Library Services

The Library’s online services are still up and running. If you need assistance locating library materials, help with electronic collections and applications, addressing copyright concerns, or other library-related inquiries, help is being offered through chat and email during regular Library hours. In addition, library staff​ are monitoring their personal emails and are available to meet virtually at your request. As always, the Library’s digital collections (e-books, e-journals, streaming videos) continue to be available 24/7 through OneSearch.

Using Microsoft Teams

Microsoft Teams is available to all College staff who have an active email account. You can access Microsoft Teams through HUB (in the Launchpad widget, under Applications, click Office 365). You will see Teams listed with your other Office 365 apps. You also can install the Teams app on your computer or mobile device by visiting the Microsoft Teams – Downloads website.

Teams is the chat-based workspace in Office 365 that makes it easy to have conversations, host meetings, share files and collaborate on documents, and get work done with teams across the College. You can tailor your workspace to include the content and capabilities your team needs every day.

To get a Team created—simply complete the Microsoft Teams Request – Maestro process (Team requests require approval from a supervisor before ITS staff creates the team on your behalf).

For Teams training, tips, and tricks, please see the Microsoft and LinkedIn Learning links on the Microsoft Teams Basic User FAQ webpage.

For more information, or to get started using Teams, please see the following webpages:

Working on Campus


As of Monday, June 8, employees who wish to access the College will need to use the Onsite Check-In tool through HUB. Be sure to also follow the steps outlined before you enter a campus.

While the College remains closed to classes, public events and all functions that are not defined as “essential services,” those needing to access the campus can do so by using the Onsite Check-in tool.

Essential services, in this context, are critical functions that will require some or occasional staff to be on campus during the Limited Access period.

Please remember if you are sick or showing any symptoms of COVID-19, you must stay home and self-isolate. Take the self-assessment using the Manitoba COVID-19 Screening Tool.

If you need to come to campus to pick up personal items and equipment to work from home:

  • You no longer need to complete a Campus Access Request Form
  • Restrict your visit to between 6 a.m. and 6 p.m. weekdays
  • Self-check-in using HUB: this is required each and every time you come to campus
  • Find help here.

If you need to come to campus for more than 2 hours:

  • Please complete the Campus Access Request Form and submit it to your direct supervisor for approval. (The form no longer requires the approval of your Dean or Executive Director).
  • Your immediate supervisor will retain a copy of the approval for scheduling, room allocation, and auditing purposes Self-check-in using HUB is required each and every time you come to campus
  • Find help here.

If a task must be done on-site, managers should first consider whether the task can be suspended or delayed. If the task cannot be delayed and is critical, the employee should only be on campus for the time required to perform the specific task. Once that task is complete, other non-critical tasks should not be conducted until the employee resumes working off site.

NOTE: Supervisors can check-in their team but in doing so must ensure and confirm that each person has completed the self-screening tool.


Should staff and faculty need to gain access for work-related purposes, or if students continue to require access to their lockers to retrieve personal belongings, they must enter through the entrances listed below:

Exchange District Campus
All EDC buildings are locked and are accessible with staff swipe cards at the following designated entrances:

  • Roblin Centre: North and South main Atrium doors
  • PGI: Main Street entrance only
  • LTC: no swipe card, security officer posted at 3rd floor entrance
  • ACE: card swipe access on 5th floor (Security Officer posted at entrance)

Notre Dame Campus
Staff and students will be able to enter through the follow card access exterior doors:

  • All Building T entrances
  • Building M: North West door and South West door
  • Building B: North East door
  • Building C: both East and West doors, open Monday – Friday from 6:00 a.m. – 6:00 p.m.
  • After hours and weekends: Building C East side entrance
  • Only staff working in Building Z and CARSI will continue to enter those areas with their cards.

Please work with your team to limit on campus work and practice social distancing strategies. Manitoba Health has published guidelines and infographic on social distancing guidelines.

Limited Access Areas

Red River College is closing down or limiting access to parts of several buildings on its campuses.

Buildings and areas designated as Limited Access will be locked or blocked by temporary barriers, and/or marked with signage indicating that access is limited until further notice. Washrooms in those areas are closed. Please enter these areas only if it is absolutely necessary to do so.

Limited Access areas are not currently being used because of the transition to online program and service delivery. The new measures will help reduce maintenance needs for the College until campuses reopen to students and staff.


Effective Friday, March 27, staff who need to enter the Notre Dame Campus may park in the South Lot or East Lot (directly in front of the Skilled Trades and Technology Centre). All other staff and student parking lots will be closed for the foreseeable future.

The South Lot and East Lot will be scramble parking, and were selected for their close proximity to the College’s primary entrances during this period of limited access. Assigned parking will not apply for the time being.

Please remember to bring your swipe card to enter secured areas.

RRC Parking Services will be waiving the cost in paid lots at the Notre Dame and Stevenson Campuses for staff who typically arrive by Winnipeg Transit or alternate means and would prefer to drive to work. Staff without assigned parking can park in a student lot without payment and no tickets will be issued (with the exception of fire lane or accessible stall infractions). See parking maps ›

If you have any questions related to parking on campus, please email

As a result of the College’s decision to suspend all on-campus classes, events and activities until September, Staff and Faculty will not be charged for parking, effective immediately. The RRC Commuting & Parking office will resume charging Staff and Faculty for parking once public health authorities allow the College to resume our regular operations.

Given the timing of this decision, parking fees will cease on the April 23 pay period. There will be no further parking deductions until we resume operations on-campus. Once that date is confirmed, Parking will delay collecting parking fees to compensate all Staff and Faculty for the April 9 deduction.

Exchange District employees will also be eligible for reimbursement to a maximum of $60/month for hourly or daily parking charges during this time. This will apply only to those employees who are identified as essential services and are required by management to be on campus at EDC. It does not apply to services that are contracted out.

Any questions can be directed to


Red River College has suspended the EcoPass program for the time being.

RRC staff members who are operationally required to work on-campus and continue to commute via Winnipeg Transit are asked to purchase a regular monthly Winnipeg Transit bus pass online, save the receipt and submit it through an expense claim. They will then be reimbursed the difference between the normal RRC Staff EcoPass purchase price and the regular Winnipeg Transit monthly bus pass price. This refund will be recorded as a taxable benefit, just as the normal RRC Staff EcoPass would be. The purchase of a monthly Winnipeg Transit pass will be limited to one purchase per qualified RRC EcoPass staff member.

The College will continue to re-visit this decision as the situation evolves.

Shipping and Receiving

The Shipping and Receiving areas at NDC and EDC remain open as we continue to send and receive supplies within our facilities.

  • NDC: Open 8 a.m. – 4 p.m. Our Internal Distribution Team will deliver all inbound shipments and leave the goods securely within the destination area (no departmental signatures required). Alternate arrangements to pick up supplies directly from Shipping and Receiving can be made upon request.
  • EDC: Open 8 a.m. – 12 noon and 12:45 p.m. – 4 p.m. Internal deliveries will take place on Wednesdays. Pick-ups can be made anytime during our regular business hours.

Year End Purchases: All year-end purchases are expected to be on-site and received by March 31, 2020.

Mail Delivery

  • NDC: Departments with limited staff on-site can request their mail to be held in the mailroom for pick up, otherwise, mail will be delivered and left at the designated mail drop location.
  • EDC: Mail is available for pick-up during regular business hours.
  • Inter College Mail: Regular scheduled pick-ups have been suspended due to reduced demand. Please call 204-299-1190 to request pick-up from EDC, PGI, Stevenson and LTC.

Requests for Additional Supplies

The Procurement Team continues to process all requisitions for product and services. Please follow the regular requisition and approval processes.

We are working hard to source a variety of common cleaning and safety supplies for distribution throughout the College, however, available quantities change quickly. Please email to request any of the following supplies and we will process your request on a priority basis:

  • Rubber Gloves – Indicate size (S,M,L, XL) and number of boxes required (100 gloves per box)
  • Disinfectant Wipes – Indicate number of containers required
  • Surface Cleaner/Disinfectant (Ready to Use spray bottles) – indicate quantity required

Please do not hesitate to contact Jade Karsin at or Linley James at should you have any questions or concerns.


Business Travel

The College has suspended all international and domestic business travel until further notice.

Personal Travel

All international travellers are required to self-isolate for 14 days in accordance with the Quarantine Act. Domestic travellers entering Manitoba from British Columbia, Alberta, Saskatchewan, the Yukon, Northwest Territories and Nunavut or Northwestern Ontario (west of Terrace Bay) are not required to self-isolate for 14 days if they are asymptomatic and have no known exposure to COVID-19.

If you are returning from travel:

If you are self-isolating and are able to work, the following options would apply:

  1. Work from home where appropriate. Working from home guidelines have been developed to support managers and employees.
  2. Use of vacation, Voluntary Reduced Work Week (VRWW), and/or overtime.
  3. Use of sick leave or other forms of approved leave.

A sick note is not required. Should you not have enough leave to cover the self-isolation period, it will be recorded as approved leave without pay.

For more information, please visit:


Red River College has transitioned to online delivery models for programs and services as of Monday, March 23.

Flexible Online Delivery Model

The College has now launched a Flexible Online Delivery Model to ensure meaningful, high-quality learning experiences for students in 2020 and beyond. The Flexible Online Delivery Model outlines how to develop and deliver RRC programs and courses following the goals, guiding principles, and standards required going forward.

Academic Continuity Supports

Please bookmark these resources and return frequently for updates:

Continuing Education Online Content Index

Continuing Education has made available its archive of course content available for use by instructors at the College. A course in LEARN has been created with the learning outcomes and course outlines of all Continuing Education courses.

Student Support

Student Services Centre – Closed until further notice

This is a reminder that the Notre Dame Campus and Exchange District Campus Student Service Centre locations are closed to the public.  Applicants and Students should direct all inquires via email or phone to one of the following:

If you have students who require support with technical issues, please direct them to ITS Service Desk at

If you have students who require support with Learn, please direct them to Learn Support at

Academic Success Centre

ASC staff have developed online versions of the following services: review workshops, help desks, staff and peer tutoring, academic coaching, EAL supports, study skills training, and diversity training.

Students can access strategies to adjust study habits during COVID -19, including staying organized; avoiding multitasking; making the most of video lectures; setting a schedule; working with a group or team, and staying connected to other people.

Counselling Services

Counselling Services is now providing services remotely. Students can have scheduled appointments with a counsellor by phone or WebEx.

  • Students currently connected with a counsellor can reach their counsellor by email to arrange for this.
  • Students who do not already have a counsellor can complete our online intake.

Students can also subscribe to RRC’s Wellness Blog for helpful information on managing anxiety/or stress.

If you are concerned about a student’s mental health and would like to consult on how best to support the student, contact Laureen Janzen at

Accessibility Services

Accessibility Services works collaboratively with students, faculty and  staff to identify and implement accommodations that provide equal access to education for students with disabilities. Visit the Accessibility Services webpage to find out how we are providing these services during remote program delivery.

Questions? Contact:

  • Jill Patterson for Deaf & Hard of Hearing Services
  • Lori Walkow for Exam Accommodations (including how to create a time extension for LEARN tests for an individual student), and for Assistive Technology and Alternate Formats
  • Laureen Janzen for Counselling and Accessibility Services

Frequently Asked Questions

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