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Coronavirus Information

Textbook returns to Campus Store

April 20, 2020

If you purchased a textbook for a course that has since been officially cancelled due to the COVID-19 outbreak, or rented a textbook and need to return it to the Campus Store:

  1. Email the Campus Store at campusstore@rrc.ca
  2. In your email, please provide:
    • Your full name
    • Your student number
    • Your current home address
    • A scanned copy or picture of your receipt, or the web order number from the original order
  3. We will email you a Canada Post mailing label that allows you to send us the book, postage paid
  4. Print the label and attach it to the outside of the package containing your return
  5. Mail your book back to us within 14 days of receiving the Canada Post mailing label
  6. If a refund is due, we will also send you a form to fill out for direct deposit of the refund

To qualify for a refund, you must have purchased the textbook before your course was officially cancelled. New books returned for a refund must be in like-new condition. Please allow 8 weeks for the refund to be processed. If you do not want direct deposit, Campus Store will mail a cheque to your current address.  To update your address, please contact register@rrc.ca.