Top 10 Checklist for New Students
Congratulations on choosing Red River College!
We are excited that you have made the first important step in your academic career and have submitted an application to a Red River College program! At Red River College, we take pride in our students’ achievements because they’re the reason we are here!
Getting started on your future can be exciting, but it’s also a very busy time and you may feel overwhelmed.
Here’s our checklist of things to remember before you begin your studies at Red River College! Click on each item to learn important and helpful information.
1. Know your online application account username and password
You set up your online application account username and password during the RRC application process.
If you have forgotten your password, you may reset it by going to the reset password page.
If you have forgotten your username or are locked out of your account, please contact our Student Service Centre.
2. Submit required documents
Make sure your email and mailing addresses are always current. The admission letters you receive will contain important information outlining all the necessary actions you must take before you will be issued a letter of offer.
Be sure to submit any information or payment requested within the required timelines. Depending on the program you have applied for, there may be several steps in the application process. Your Admissions Officer is working hard to ensure you have all the information you need to stay up-to-date. Admissions will be send out communications via email only. Applications can be delayed or cancelled for failure to respond to admissions emails. No refunds will be given of the application fee.
3. Pay your deposit
Payment of the non-refundable deposit is required to confirm your attendance in the program. You must pay the deposit by the specific date outlined on your letter. Failure to do so will result in the cancellation of your application.
Your Admissions Officer will send you either a Conditional Letter of Offer or a Letter of Offer.
Conditional Offer Letter: a conditional offer letter means that there are still admission requirements that must be met within a stated timeframe and you must meet the conditions in the letter in order to move to the next step. Be sure to submit all required documents and pay the deposit within the timelines provided. Failure to meet these timelines will cancel your application.
Offer Letter: you have met the admission requirements and payment of the deposit is to confirm your attendance in the program. You must pay the deposit by the specific date, failure to do so will cancel your application.
4. Know your RRC user account and email
Student Computer Systems and Accounts: As a Red River College student, you are provided with access to HUB, which will provide you with 24-hour access to all RRC online and network resources and your student email account. You can refer to Information Technology Solutions which will provide you with an introduction to HUB as well as how you can customize HUB.
HUB: HUB is home to all of RRC’s online apps and your personal information. Log into HUB by entering your RRC username and password. On HUB, you can:
- Access your financial information and pay your fees
- See your academic information, such as classes, timetables and grades
- Access Payments and Profile to view and update your personal and College information and make payments
- Launch Office 365
- File a Case Log for technical support
- Rent a locker online
- Change your parking information
- Sign up for emergency text alerts
- Check out the latest job openings on JobCentral.
Student Email: Office 365 Student Email is the official method of electronic information between the College and student. It is your responsibility to check your student email account on a regular basis.
Your College email address is your username followed by @academic.rrc.ca (e.g. email@example.com).
Mail Server Settings: When configuring your email client (Outlook, Mac Mail, etc.), you will need to enter in outlook.office365.com as your mail server.
Forwarding email: It’s possible to have your RRC student email account forwarded to your personal email account. See the instruction in the student email FAQ →
5. Financing your education
Program fees and Students’ Association fees are payable on or before the academic term start date.
Sponsored Students: If your program or student fees are billed to a third party, you must submit and complete a Sponsorship Authorization Form.
Manitoba Student Aid: You can learn more about student financial assistance and apply online at manitobastudentaid.ca. With the interactive online application, you will receive an estimate within two weeks of submitting your application. You can follow the progress of your application online by logging in to your online account. Manitoba Student Loans and Canada Student Loans are interest-free and payment-free while you are in full-time studies.
Please note: RRC requests your fee payments directly from Manitoba Student Aid, however you are still responsible for ensuring the government student loan process is completed and that the College receives your program fees. If you have not received your student loan by the start date, you must contact one of the Student Service Centres to discuss payment arrangements to avoid being charged a late fee.
Employment and Training Services Manitoba-Assisted Students: You are responsible for paying your portion of program and student fees by the payment due date. Employment Manitoba will send their portion of the program and student fees directly to the College.
If the College does not receive the Employment and Training Services Manitoba approval form by the program start date, you are responsible for the entire payment.
Awards and Financial Aid: RRC’s Student Awards and Financial Aid Office provides a number of support services for Red River College students, including information on financial assistance programs available to Manitoba students.
See the complete list of awards, bursaries, and scholarships or download the application form.
6. Textbooks, Photo ID, Online Payments and Lockers – Things to do before College starts
Although you will not need to pay your tuition and fees or buy books until your first day of classes, you can save a lot of time doing as much as you can before your program starts.
Buy Your Textbooks: Booklists are available online through the Campus Store approximately three weeks prior to course start date.
Get Your Photo ID Card: Photo ID cards are available at the Student Services Centres or by uploading a photo of yourself. For information about obtaining your photo ID card, or purchasing a replacement for a lost, stolen or damaged card, contact the Student Service Centres.
ID cards are required for identification purposes, accessing College services such as gymnasiums or computer labs, borrowing materials, and writing exams. Full-time students have the fee for their first card included in their Student Service Fees.
Pay Your Tuition and Fees Online: Quickly and easily pay your tuition and fees through your RRC HUB – Student Finance using Visa or MasterCard. If you do not remember your user ID or password, visit RRC HUB. You can also pay online through your financial institution or you can transfer funds via email (Interac e-transfer). Check out the various options available to you when you are paying Fees.
Rent a Locker: You can rent your locker online through RRC HUB.
7. Registration letter
Registration Letter: You are now admitted into your program and a start date is provided. Information about course registration and scheduling will be provided to you at a later date.
8. Student parking, bus passes and peggo
Red River College’s Parking Services manages student parking lots at the Notre Dame Campus, Portage Campus and Stevenson Campus.
Notre Dame Campus: Students have the option of purchasing monthly parking, or if your time on campus is limited, purchasing hourly, casual parking at one of the pay stations with the PayByPhone app. There are several scramble lots available with hourly parking. Student virtual permits may be purchased online and are offered on a first-come first-served basis with month-to-month terms.
Exchange District Campus: RRC does not have monthly parking available at the Exchange District Campus, however, there are several parking lots not operated by RRC where you can purchase daily or monthly parking. Hourly parking is also available on many of the surrounding streets.
Bus passes and peggo: A post-secondary Student peggo card must be purchased at the educational institution where you are enrolled. After your initial purchase you are free to load your card online, at one of our retail sales agents, or by calling 311.
The reloadable electronic peggo card can be purchased for $5, either online, in person at The Ox (NDC, Building D, Mall Level), or The Mercantile (EDC, William Street Building), or by calling 311. Monthly bus passes are still currently available. Passes are usually available about 1-2 weeks prior to the next month.
Students are required to show their valid post-secondary student ID to the bus operator when tapping your peggo card. A validation sticker for the school year will be affixed to your student ID.
Are you a current RRC student experiencing an issue with your peggo card? If so, you may contact RRC’s Student Association.
9. Health and dental opt-out
You may be eligible to opt out of the RRC Students’ Association Health and Dental plan if confirmation of alternate coverage and completed opt-out waiver form is submitted to the RRCSA Student Benefits Plan Office within 30 calendar days after the start date of the program. For further coverage information or a copy of the opt-out waiver forms, please visit My Student Plan.
10. Student supports and services
Red River College is committed to your academic and personal success. We provide valuable support services to assist you in working through concerns that might affect your studies at the College. Take a few minutes to click on the links and get familiar with the services that are offered to help you find success at Red River College.
Academic Success Centre: The Academic Success Centre offers a variety of free services to help students understand and study new material, prepare for tests, and develop study skills and intercultural competence. Our services include Tutoring and Academic Coaching, Study Groups and Review Workshops, Study Skills and Diversity Workshops, and EAL Supports.
Accessibility Services: Red River College is committed to providing persons with documented disabilities fair and equal access to educational programs, services, and facilities. Accessibility Services works collaboratively with students, faculty and support staff to identify and implement strategies to ensure that all students can have an equal opportunity to achieve their educational goals.
Advising Services: Whether you are new to Red River College or are a returning student, there are times when support and guidance are needed. RRC offers a broad range of Advising Services.
Transfer Credits: Transfer Credit is the recognition of credit for courses or programs completed at another recognized post-secondary institution or in another Red River College program. Credit may be given where courses have equivalent credit hours, learning outcomes, and course content.
Recognition of Prior Learning (RPL): Do you have learning from work or life that you think would qualify for RRC course credit? Recognition of Prior Learning is a process that identifies, documents, assesses and recognizes formal study (transfer credit), and informal and non-formal learning gained through work and life experience.
Assessment Services: Assessment Services administers and creates diagnostic and entrance assessments to help students determine their overall academic readiness for their college program and desired career.
Counselling Services: Red River College offers counselling support to our students struggling with a variety of different challenges. Students frequently come to counselling to get help with personal/relational challenges, managing mental wellness, and to receive support through times of crisis.
Diversity on Campus: At Red River College, we are dedicated to providing an atmosphere of respect, inclusiveness, equity and support for all students. Diversity and Intercultural Services supports students with their integration to Canadian culture and development of intercultural competence, and provides educational opportunities to all students and employees to enhance their understanding and respect for gender and sexual diversity.
Indigenous Student Support: The Indigenous Student Support and Community Relations department offers a centre with many of the comforts of home to ensure your surroundings make you feel welcome. Our Indigenous Liaisons/Advisors are a resource for students of First Nation, Metis and Inuit ancestry to assist you in finding your way around the campus and to know where and how to access supports and services.
Student Employment Services: Student Employment Services provides a full range of employment services and supports targeted at students, recent graduates and employers. We’re committed to ensuring Red River College students are provided with the employment supports they require to be able to build a career, enhance their quality of life, and contribute to both economic and social prosperity.
Finally, Review Getting Ready for College
RRC provides a range of valuable services and engaging opportunities to help you make the most of your time with us. Please take the time to review Getting Ready for College. It will provide you with important information on the services and supports that are available to help you prepare for success, from orientation resources, to online tutorials on HUB and LEARN, and more!