Top 10 Checklist for New Students
Congratulations on choosing Red River College!
We are excited that you have made the first important step in your academic career and have submitted an application to a Red River College program! At Red River College, we take pride in our students’ achievements because they’re the reason we are here!
Getting started on your future can be exciting, but it’s also a very busy time and you may feel overwhelmed.
Here’s our checklist of things to remember before you begin your studies at Red River College! Click on each item to learn important and helpful information.
1. Know your online application account username and password
You set up your online application account username and password during the RRC application process.
If you have forgotten your password, you may reset it by going to the reset password page.
If you have forgotten your username or are locked out of your account, please contact our Student Service Centre.
2. Submit required documents
Make sure your email and mailing addresses are always current. The admission letters you receive will contain important information outlining all the necessary actions you must take before you will be issued a letter of offer.
Be sure to submit any information or payment requested within the required timelines. Depending on the program you have applied for, there may be several steps in the application process. Your Admissions Officer is working hard to ensure you have all the information you need to stay up-to-date. If the timelines are not met, this could result in the cancellation of your application with no refund of the application fee.
3. Pay your deposit
Payment of the non-refundable deposit is required to confirm your attendance in the program. You must pay the deposit by the specific date outlined on your letter. Failure to do so will result in the cancellation of your application.
Your Admissions Officer will send you either a Conditional Letter of Offer or a Letter of Offer.
Conditional Offer Letter: a conditional offer letter means that there are still admission requirements that must be met within a stated timeframe and you must meet the conditions in the letter in order to move to the next step. Be sure to submit all required documents and pay the deposit within the timelines provided. Failure to meet these timelines will cancel your application.
Offer Letter: you have met the admission requirements and payment of the deposit is to confirm your attendance in the program. You must pay the deposit by the specific date, failure to do so will cancel your application.
4. Know your RRC user account and email
College Web Account: As a Red River College student, you are provided with an RRC User Account. With this User Account, you have 24-hour access to all RRC online and network resources including your HUB, and your Student Email account.
HUB: HUB is home to all of RRC’s online apps and your personal information. Log into HUB by entering your RRC username and password. On HUB, you can:
- Access your financial information and pay your fees
- See your academic information, such as classes, timetables and grades
- Access personal information including your student email and tax receipts
- Access WebAdvisor
- File a Case Log for technical support
- Rent a locker online
- Change your parking information
- Sign up for emergency text alerts
- Check out the latest job openings on JobCentral.
Student Email: Office 365 Student Email is the official method of electronic information between the College and student. It is your responsibility to check your student email account on a regular basis.
Your College email address is your username followed by @academic.rrc.ca (e.g. firstname.lastname@example.org).
Mail Server Settings: When configuring your email client (Outlook, Mac Mail, etc.), you will need to enter in outlook.office365.com as your mail server.
Forwarding email: It’s possible to have your RRC student email account forwarded to your personal email account. Instructions are in the FAQ.
5. Financing your education
Program fees and Students’ Association fees are payable on or before the academic term start date.
Sponsored Students: If your program or student fees are billed to a third party, you must submit and complete a Sponsorship Authorization Form.
Manitoba Student Aid: You can learn more about student financial assistance and apply online at manitobastudentaid.ca. With the interactive online application, you will receive an estimate within two weeks of submitting your application. You can follow the progress of your application online by logging in to your online account. Manitoba Student Loans and Canada Student Loans are interest-free and payment-free while you are in full-time studies.
Please note: RRC requests your fee payments directly from Manitoba Student Aid, however you are still responsible for ensuring the government student loan process is completed and that the College receives your program fees. If you have not received your student loan by the start date, you must contact one of the Student Service Centres to discuss payment arrangements to avoid being charged a late fee.
Employment and Training Services Manitoba-Assisted Students: You are responsible for paying your portion of program and student fees by the payment due date. Employment Manitoba will send their portion of the program and student fees directly to the College.
If the College does not receive the Employment and Training Services Manitoba approval form by the program start date, you are responsible for the entire payment.
Awards and Financial Aid: RRC’s Student Awards and Financial Aid Office provides a number of support services for Red River College students, including information on financial assistance programs available to Manitoba students.
See the complete list of awards, bursaries, and scholarships or download the application form.
6. Textbooks, Photo ID, Online Payments and Lockers – Things to do before College starts
Although you will not need to pay your tuition and fees or buy books until your first day of classes, you can save a lot of time doing as much as you can before your program starts.
Buy Your Textbooks: Booklists are available online through the Campus Store approximately three weeks prior to course start date.
Get Your Photo ID Card: For information about obtaining your photo ID card, or purchasing a replacement for a lost, stolen or damaged card, contact the Student Service Centres.
ID cards are required for identification purposes, accessing College services such as gymnasiums or computer labs, borrowing materials, and writing exams. Full-time students have the fee for their first card included in their Student Service Fees.
Pay Your Tuition and Fees Online: Quickly and easily pay your tuition and fees through your RRC HUB – Student Finance using Visa or MasterCard. If you do not remember your user ID or password, visit RRC HUB.
Rent a Locker: You can rent your locker online through RRC HUB.
7. Registration letter
Registration Letter: You are now admitted into your program and a start date is provided. Information about course registration and scheduling will be provided to you at a later date.
8. Student parking, bus passes and peggo
Red River College’s Parking Services manages student parking lots at the Notre Dame Campus, Portage Campus and Stevenson Campus. Various parkades and parking lots are available around the Exchange District Campus.
Student parking: Students requiring parking at the Notre Dame Campus between 7:00am and midnight Monday to Thursday and 7:00am and 5:00pm Fridays must purchase a parking permit. Student parking can be purchased monthly or for multiple months at a time.
We are currently working on implementing a new on-line parking system which is expected to be available in mid-June. The new system will enable students to apply and purchase monthly parking on-line with a credit card, or in person at the parking office. We will also be introducing a pay by phone app for casual/hourly parking. Information about parking, and our new online system will be available on our website shortly. Please check the website regularly for updates.
Bus passes and peggo: A post-secondary Student peggo card must be purchased at the educational institution where you are enrolled. After your initial purchase you are free to load your card online, at one of our retail sales agents, or by calling 311.
The reloadable electronic peggo card can be purchased for $5, either online, in person at The Ox (NDC, Building D, Mall Level), or The Mercantile (EDC, William Street Building), or by calling 311. Monthly bus passes are still currently available. Passes are usually available about 1-2 weeks prior to the next month.
Students are required to show their valid post-secondary student ID to the bus operator when tapping your peggo card. A validation sticker for the school year will be affixed to your student ID.
Are you a current RRC student experiencing an issue with your peggo card? If so, you may contact RRC’s Student Association.
9. Health and dental opt-out
You may be eligible to opt out of the RRC Students’ Association Health and Dental plan if confirmation of alternate coverage and completed opt-out waiver form is submitted to the RRCSA Student Benefits Plan Office within 30 calendar days after the start date of the program. For further coverage information or a copy of the opt-out waiver forms, please visit My Student Plan.
10. Student supports and services
Red River College is committed to your academic and personal success. We provide valuable support services to assist you in working through concerns that might affect your studies at the College. Take a few minutes to click on the links and get familiar with the services that are offered to help you find success at Red River College.
Academic Success Centre: The Academic Success Centre offers a variety of free services to help students understand and study new material, prepare for tests, and develop study skills and intercultural competence. Our services include Tutoring and Academic Coaching, Study Groups and Review Workshops, Study Skills and Diversity Workshops, and EAL Supports.
Accessibility Services: Red River College is committed to providing persons with documented disabilities fair and equal access to educational programs, services, and facilities. Accessibility Services works collaboratively with students, faculty and support staff to identify and implement strategies to ensure that all students can have an equal opportunity to achieve their educational goals.
Advising Services: Whether you are new to Red River College or are a returning student, there are times when support and guidance are needed. RRC offers a broad range of Advising Services.
Transfer Credits: Transfer Credit is the recognition of credit for courses or programs completed at another recognized post-secondary institution or in another Red River College program. Credit may be given where courses have equivalent credit hours, learning outcomes, and course content.
Recognition of Prior Learning (RPL): Do you have learning from work or life that you think would qualify for RRC course credit? Recognition of Prior Learning is a process that identifies, documents, assesses and recognizes formal study (transfer credit), and informal and non-formal learning gained through work and life experience.
Assessment Services: Assessment Services administers and creates diagnostic and entrance assessments to help students determine their overall academic readiness for their college program and desired career.
Counselling Services: Red River College offers counselling support to our students struggling with a variety of different challenges. Students frequently come to counselling to get help with personal/relational challenges, managing mental wellness, and to receive support through times of crisis.
Diversity on Campus: At Red River College, we are dedicated to providing an atmosphere of respect, inclusiveness, equity and support for all students. Diversity and Intercultural Services supports students with their integration to Canadian culture and development of intercultural competence, and provides educational opportunities to all students and employees to enhance their understanding and respect for gender and sexual diversity.
Indigenous Student Support: The Indigenous Student Support and Community Relations department offers a centre with many of the comforts of home to ensure your surroundings make you feel welcome. Our Indigenous Liaisons/Advisors are a resource for students of First Nation, Metis and Inuit ancestry to assist you in finding your way around the campus and to know where and how to access supports and services.
Student Employment Services: Student Employment Services provides a full range of employment services and supports targeted at students, recent graduates and employers. We’re committed to ensuring Red River College students are provided with the employment supports they require to be able to build a career, enhance their quality of life, and contribute to both economic and social prosperity.
Finally, Review Getting Ready for College
RRC provides a range of valuable services and engaging opportunities to help you make the most of your time with us. Please take the time to review Getting Ready for College. It will provide you with important information on the services and supports that are available to help you prepare for success, from orientation resources, to online tutorials on HUB and LEARN, and more!